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Altstadt Hotel Krone Luzern

3.0 star property
Historic hotel in Lucerne with a restaurant

Choose dates to view prices

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap
Reception
Restaurant
Front of property
Experience the historic charm of Old Town Lucerne at Altstadt Hotel Krone Luzern. Enjoy shopping on site, a hearty breakfast, or connect to WiFi in your room. With a business center and multilingual staff, this hotel is perfect for both leisure and work travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located near a boardwalk/promenade, Altstadt Hotel Krone Luzern is in Old Town Lucerne, a walkable area in Lucerne with great shopping. Swiss Transportation Museum and Rosengart Collection are cultural highlights, and some of the area's landmarks include Chapel Bridge and Mill Bridge. Natur-Museum and Richard Wagner Museum are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Guests love the hotel's location for the sightseeing.
Visit our Lucerne travel guideOpens in a new window
Map
CH-6004, Lucerne, Weinmarkt 12

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Lion Monument - 10 min walk - 0.8 km
  • Chateau Guetsch - 12 min walk - 1.0 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • Mr. Pickwick Pub Luzern
  • ‪Starbucks - ‬3 min walk
  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel near Chapel Bridge
Shopping on site, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and luggage storage
  • A computer station, an elevator, and multilingual staff
  • A front-desk safe, smoke-free premises, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Altstadt Hotel Krone Luzern boast thoughtful touches such as heated floors, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Heated floors, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much is parking at Altstadt Hotel Krone Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Mill Bridge and Rosengart Collection are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

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Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 379 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Close to everything including the train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Yu Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Staff was good.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location
Stayed 2 nights in Jul 2025

10/10 Excellent

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, close to train station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this hotel. Great location and access to public transit.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

The location could not have been better to explore the Old Town!
Stayed 2 nights in May 2025

6/10 Okay

Collette

Disliked: Amenities, property conditions & facilities
Great location and easy to walk to from Luzern train station. Property needs to be renovated; the room showed a lot of wear and tear. Wasn't very clean either. Bathroom was fine and shower was decent for European standards. It was okay for the few days I was in Luzern but should I return I would not stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and large rooms
Stayed 2 nights in May 2025

8/10 Good

Xi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in old town Lucerne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the location was a plus, and was close to a lot of important places.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great place, large rooms, and a good price.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the heart of the Old City and is beautiful! The staff was amazing and even let us store our bags the morning of check out until our train time. Beautiful location!
Stayed 1 night in May 2025

8/10 Good

Choi Yuk

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Classic & good location
Stayed 2 nights in Apr 2025

8/10 Good

Ranald

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff. Construction was a bother.
Stayed 1 night in May 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. Beauty city.
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Nice hotel, centrally located in the old town. Convenient to everything. Our room was nice and comfortable. Breakfast (fee) was superb with an awesome attendant. Staff was professional and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic. A lovely and quaint hotel right in the heart of the city. The rooms were perfectly fine. The location is absolutely perfect. Book this hotel with absolute confidence.
Stayed 2 nights in Apr 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Perfect location, right in old town, lots to see and do.plenty of restaurants close by. I think the hotel was converted from an old house. The room is quite muggy and small insects fly in when you open the window. Overall it was a very good hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourite hotels. I could have stayed for days. Loved my room with fully opening windows out to the square below. Great location in the old town. Very comfortable room, staff were great. Definitely recommend and I would stay again if I get the chance
Stayed 2 nights in Apr 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we appreciated the prompt and helpful service at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and location. Enjoyed the stay and would recommend
Stayed 3 nights in Nov 2024

8/10 Good

CHUN YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent. In the middle of everything.
Stayed 1 night in Feb 2025