When i walked in i almost fell do to water being all over yhe floor. Staff just looked at me like it was my fault. Lady at the front desk was not nice an acted like we were an inconvenience to her. Building was dirty pool was nasty they had NO towels. When we asked for pilows an blankets for the pull out couch bed they said they did not have any so made for a bad night. DO NOT STAY THERE!!!!
Stacy
2024 年 5 月に 1 泊滞在
4/10 (不満)
ernestina、fort collins
小さなお子様連れの家族旅行
2024 年 5 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed there three nights, no coffee, no towels for swimming, found left over clothes from other guess that stayed there before us and trash! Refrigerator didn’t work. Was not pleasant all.
ernestina
2024 年 5 月に 3 泊滞在
8/10 (良い)
JOSE
家族旅行
2024 年 5 月 27 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
What I didn't like is that they didn't clean, they didn't make the beds and they didn't put clean towels.
JOSE
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Zach
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Checked in late. Enjoyed seeing the fish. Fish was cool, I want to know its name. Vanessa was also cool. She talked to us about pizza. Very nice and clean room. Will stay again next time I'm in Lubbock.
Zach
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Joseph、Brownfield
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
Joseph
2024 年 5 月に 1 泊滞在
8/10 (良い)
Annemarie
家族旅行
2024 年 5 月 19 日
Cleanliness was an issue with the room (stained bedspreads, dirty coffee pot, dirty sock in the floor from previous guest, etc). Beds were comfortable and the facility was quiet though so it did the job for a stay prior to needing the airport.
Annemarie
2024 年 5 月に 1 泊滞在
6/10 (普通)
Abby
家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
The front desk lady walked into my room saying she wanted to check in the room as i was just waking up. I’ve never stayed at a hotel did crap like that. Made me feel uncomfortable & that didn’t sit right with me.
Abby
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Eric
出張, 家族旅行
2024 年 5 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was extremely dirty, the carpet had not been vacuumed. There were several pieces of trash on the floor. The waffle irons looked like they had never been cleaned and left black stuff on our waffles. The coffee was cold and had to be heated up in the microwave. When we sat down to eat, our food just about landed in our laps because the table was broken. The cable machine in the gym was broken, the treadmills wouldn't turn on, many dumbells were missing, the mirror was cracked and the water dispenser was empty. This was the worst hotel stay we have experienced! Very disappointing.
Eric
2024 年 5 月に 1 泊滞在
6/10 (普通)
James
出張, 家族旅行
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
This is an older property that's showing it's age. It definitely wasn't worth what we paid. I know the rates were jacked up because is was graduation weekend.