Staff is super helpful and friendly. Really enjoyed my stay there.
Yohei
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Deborah
家族旅行
2024 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ammata Boutique Villa was a great choice for our stay in Luang Prabang. The location was excellent and the service was very good. The rooms were spacious and clean and the balcony area outside our rooms was very convenient - a great place to enjoy a drink or a coffee.
Deborah
2024 年 3 月に 5 泊滞在
6/10 (普通)
Ponekham
2024 年 3 月 24 日
Our beds were very stiff/ old. Curtains looked like they went through some storms, water stains. During our stay, there was a flash storm, it blew open the windows and our beds got soaked. Even with the replacement mattresses it was worse then the original mattress. I assume it eas taken from another room.
Ponekham
2024 年 3 月に 3 泊滞在
4/10 (不満)
Bruce
2024 年 3 月 8 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
What we didnt like was the fact it 35° and there wad no air conditioning in the room; I complained and they did put us in another room which also had no air con. The youmg boy on the desk could not speak english very well and tried to get a hold of the manager but he wasnt answerimg his phone. As well the fridge did not work and had a bad odour. The fridge in the other room didnt work either. I had insulin that needed refridgeration but that wasn't the point. After saying we were leaving and wanted our money back and being very assertive we were moved to a third room and amazingly air con and fridge worked! I think management was trying to get away wirh not providing these basics if they could. I cpuld stand to be corrected but i did not notice any smoke alarms. The signs out front said they booked tours but that service was not provided . To be clear the teen working the desk is not to blame; this was clearly a mismanagement issue. Would we go back......no. you should not have to fight for the basic anemieties