6/10 (普通)
Edel-Anne
家族旅行
2025 年 8 月 2 日
良かった点 : 清潔度
It was difficult at checkout when the woman on reception tried to charge me again even though I had pre paid. She also tried to charge me for parking. I also had difficulty when I arrived because she said that I had not booked breakfast when I had done this and also pre paid.This confusion was quite stressful and she was very insistent even though I had a receipt that supported what I was saying. Trying to justify what you have already booked and paid for and being made to feel dishonest is not a nice feeling. When she called over someone else it was sorted out quickly but there was not really an apology.
Edel-Anne
2025 年 7 月に 1 泊滞在