Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We rented 5 condos over Mother's Day weekend. The stay was wonderful because of time spent with family, beautiful water, and great location to the beach. But the staff was NOT the least bit accommodating with the check-in process and it started our weekend off on a really sour note for all. If you arrive early DO NOT expect to access your room before 3:00 pm - even if it's been sitting empty for the previous 2-3 nights. We've stayed at a lot of places on LBK over the years & will go back to them in the future as a result of Sugar Cay's ridiculous check-in policy/procedure. Unit 303 bedroom carpet is old & disgusting. Ants everywhere in the kitchen, but fully loaded for all your cooking needs. Great balcony view of water, but dirty/sandy floor that was overlooked for cleaning. Old & worn LR furniture, high chair had food (or worse) still crusted on it. Definitely not updated in a while. Charcoal grills - really should be updated to gas. They charge you a $165 cleaning fee, but instruct you to remove sheets, pile towels up, sweep floor, run dishwasher etc.