Staff were very helpful and friendly. Room was clean with modern decor, small but to be excepted for London, we had a standard double with window on the ground floor, the window was a small one right near the ceiling, so no view and the room was very hot. We were disappointed that there was no tea and coffee facilities, when we asked the staff we were told we would need to upgrade to a deluxe double for this. As this normally comes as standard in a hotel room, even in a travel lodge, we thought this was a little unfair. The location is great, only a short walk from kings x, and lots of restaurants and shops around.