The people at the hotel, especially Afifa, was extremely kind and professional. Greeting me in the morning every day of my 5 night stay. The room, which does not have a safe or fridge, was very clean and comfortable. There is no hair conditioner, just FYI.
I did not care for the continental breakfast, it was crowded and messy. But if you eat a full breakfast, it seems like an excellent deal.
The hotel is literally steps from the Paddington Station, it is very convenient.
My only quibble is that the hotel had the worst Internet service I have ever experienced at a hotel. What makes this worse is that you can pay for better internet if you pay an extra 5 pounds a day. It is an office area, so there's no way decent internet is not available, but companies have to squeeze every cent out of people. That's all that is keeping my review from being 5 stars. If you have work to do you will pull your hair out because of the Internet.