スタッフの方々とても優しく、
早めに着いても荷物を預かっていてくれて、チェカインの時には部屋に荷物を運んでいてくれました!
パディントン駅からも近くとてもいい場所だったのでまた利用したいです!
エレベーターがないので、お年寄りの方や女性のみの方にはちょっと辛いかもです!
Thank you so much!!!!
Taka
2020 年 2 月に 3 泊滞在
10/10 (非常に良い)
大熊猫、名古屋
2019 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
次は子供を連れて、同じホテルに泊まって旅行したい。
大熊猫
2019 年 8 月に 8 泊滞在
2/10 (非常に不満)
N
出張
2019 年 5 月 14 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There is no sign of the hotel outside the building, How can we find?
Bad smell inside the room which was too strong.
However What was the worst of this hotel is its security.
When I was in bed in the early morning, suddenly someone began to try opening door of my room. After she tried 5 or 6 times, she could finally open the door and came in. I was really frightened and scared.
She was explained that it was mistake that her room was next door, but she had only a key for her room.
We asked reception why she could open the door, but they only answered that they don’t know.
I was really scared and checked out the room right now even though I have already paid for one more night. I asked them to refund it but the head of the reception refused.
N
2019 年 5 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 9 月 4 日
宿泊されたお客様
2018 年 9 月に 1 泊滞在
10/10 (非常に良い)
Michael
2021 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly and helpful staff
Michael
2021 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行, グループ旅行
2021 年 8 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel was ideal location and clean staff were friendly, only problem was we had 2 rooms booked as 4 of us went (2 couples) no staff on site and office locked at night when we got back from our night out on the first night my friend and her partner couldn't access their room the key card wouldn't work and needed a master key to open the door which we didn't have luckily we was there other wise they would have been sleeping on the corridor, we called the number on they key card provided but no one answered it, we attempted to explain to the staff in the morning but as they didn't understand English we didn't get anywhere we have since emailed to complain low and behold no response. It wouldn't stop me staying here again as the rooms are perfect for a short stay I would just make sure my card works before office is locked up and think a refund should be applied for the first night they couldn't even access the room.
宿泊されたお客様
2021 年 6 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were extremely helpful. Stairs were a bit annoying
宿泊されたお客様
2021 年 7 月に 1 泊滞在
6/10 (普通)
Karl
2021 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Karl
2021 年 8 月に 2 泊滞在
8/10 (良い)
Francisco
2021 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Francisco
2021 年 7 月に 2 泊滞在
6/10 (普通)
Rachel
2021 年 7 月 23 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
Air conditioning didn’t work and it was the hottest week of the year, room service didn’t clean our room the entire stay