Dear Satoshi, Thank you for taking the time to leave your rating. We apologize that your experience at our hotel did not meet your expectations.We would greatly appreciate it if you could provide more details about your stay or any specific concerns you had during your time with us. Your feedback is crucial to help us identify areas for improvement and address any issues that may have arisen.We take guest satisfaction seriously, and we deeply regret that we were unable to provide you with a more positive experience. We value your input and are committed to making necessary changes to enhance the guest experience.If you are willing to share more information, please feel free to reach out to our management team directly at dm@themontcalmlondoncity.co.uk. We would like to discuss your experience further and address your concerns.Thank you for choosing The Montcalm at the Brewery London, and we hope to have the opportunity to make amends and provide you with a better experience in the future.Kind Regards

親愛なるひろゆき様 Wi Fi の成功について心からお詫び申し上げます。現在、廊下とベッドルームのソフトな改装を開始しておりますので、お客様のお越しをお待ちしております。敬具

Dear Esteemed Guest, Thank you for your valuable feedback. We have noted your concern mentioned in the feedback and the same has been looked into by our maintenance team. We hope that we have the opportunity to welcome you back at the Montcalm at the Brewery. Kind regards Valent Fernandes

Dear Esteemed Guest, Thank you for sharing your valuable feedback. I am pleased to note that you liked our location and the staff was friendly and I hope that we will have the pleasure to see you soon on your next stay. Kind regards Valent Fernandes

Dear Esteemed Guest, Thank you for sharing your valuable feedback with us. Our sincere apologies as your stay with us was not upto your expectations. The Barbican rooms always strives to ensure that all our guests stay is comfortable is every aspect and we hope to make it up to you on your next stay. Kind regards Valent Fernandes

Dear Alistair,.We appreciate you taking the time to rate your stay with us. We hope your visit was enjoyable. We are aware of an anomaly in your valuable rating, nevertheless. We would be happy to hear from you again if you have any further suggestions to ensure that your stay with us is absolutely satisfactory. Once again, thank you for your time. Please give us another chance to make it even more special. Kind regards,Alock ShajiFront office team

Dear Erik,We're truly sorry to hear about the discomfort you experienced during your stay. It's disheartening to learn that the lack of floor heating in the bathroom made it uncomfortably cold, and we apologize for any inconvenience this may have caused.Additionally, we apologize for the heating not functioning properly in your room. Ensuring our guests' comfort is our top priority, and it's disappointing to hear that we fell short in this regard.We understand the importance of a reliable internet connection, and we apologize for any inconvenience caused by the poor connection during your stay.Your feedback is invaluable to us, and we will address these issues promptly to prevent similar occurrences in the future. We sincerely apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a much-improved experience. If there's anything else we can do to assist you further, please don't hesitate to reach out.Warm Regards,Alock ShajiFront office team

Dear Richard,Absolutely! It's wonderful to hear you had a lovely stay with us and enjoyed the modern facilities we offer. Our passageways certainly have a unique charm that adds to the overall ambiance of the property, and we're thrilled you found them quirky in a delightful way. Providing excellent value for our guests is always a top priority, and we're delighted you felt you received just that. We can't wait to have the pleasure of welcoming you back for another fantastic stay in the future!Warm Regards,Alock ShajiFront office team

Dear Anthony,It sounds like you had a generally positive experience during your stay with us! We appreciate your feedback about the room and furniture looking a bit worn in daylight, as well as the need for maintenance in parts of the bathroom. Your comfort is important to us, so we're glad to hear that you found the bed comfortable and the pillows and linen to be excellent.Thank you for mentioning that the reception and check-in are located across the road at the Montcalm Brewery, as this information can be helpful for future guests.We're delighted to hear that despite these minor issues, you would choose to stay at The Barbican Rooms again. We look forward to welcoming you back for another visit in the future! If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Alock ShajiFront office team

Dear Barbara, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments regarding the hotel's location, historic charm, and the attentive staff.We apologize for any inconvenience caused by the issues in your room, particularly the broken tiles and peeling laminate. Please rest assured that your feedback has been noted, and we'll address these concerns to ensure a better experience for our future guests.If you have any further comments or if there's anything specific you'd like to share, please feel free to let us know. We value your input, and your insights are instrumental in our ongoing efforts to improve our services.We hope to have the opportunity to welcome you back for a future stay, providing an even more enjoyable experience.Best regards,

Dear John, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments and are delighted to hear that everything else was perfect, and you enjoyed a quiet room.We apologize for any confusion regarding the check-in location, and we appreciate your understanding. We'll look into ways to enhance the clarity of this information for our guests.If you have any further comments or if there's anything specific you'd like to share, please feel free to let us know. We value your input, and your insights are instrumental in our ongoing efforts to improve our services.We hope to have the opportunity to welcome you back for a future stay, providing an even more enjoyable experience.Best regards,

Dear Christopher, Thank you for taking the time to share your positive feedback about our hotel. We are pleased to hear that you found our building nice and that our location was convenient for your visit to The Brewery. It's also great to know that our staff was friendly and able to assist you in resolving any issues. Additionally, we're delighted that you found the beds comfortable.Your feedback is valuable to us, and we appreciate your kind words. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share.We look forward to welcoming you back to our hotel in the future. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.Thank you again for choosing to stay with us.Best regards,

Dear Morten, Thank you for your positive review! We're thrilled to hear that you found our hotel to be great value for money, well-kept, and that you encountered friendly staff during your stay. Providing excellent service and maintaining a welcoming atmosphere are top priorities for us.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable experience.Thank you for choosing us!Sincerely,

Dear M,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you were upgraded to a club room and that the room was quiet, meeting your preference.However, we apologize for any inconvenience caused by the room being a bit tired and the musky smell in the room and corridor. Your comments are important, and we will share them with our team to address and improve these aspects.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for choosing us!Sincerely,

Dear Bryan,Thank you for giving us a perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. Our team strives to provide excellent service, and your positive feedback is truly appreciated.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing us!Sincerely,

Dear Niten,We are genuinely sorry to learn that your experience fell short of expectations, as indicated by your rating of 2 out of 10. We take your feedback seriously and would appreciate any specific details you can provide about the issues you encountered during your stay.Our goal is to ensure all guests have a positive and comfortable experience, and we sincerely apologize if we did not meet those standards in your case. Please feel free to share more information or contact us so that we can address your concerns directly.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to make amends and provide you with a more satisfactory experience in the future.Sincerely,

Dear L,Thank you for your rating! We appreciate your feedback and are pleased to see that you had a positive experience during your stay. We're always striving to improve, and if there's anything specific you'd like to share about your experience or any suggestions you may have, please feel free to let us know.Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for an even better experience in the future.Thank you for choosing us!Sincerely,

Dear Reviewer,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that our staff made you feel welcome and that you found the room nicely cleaned and prepared.However, we apologize for the inconvenience caused by the broken charging port, non-functioning light switches, and lack of bathroom ventilation. We understand the importance of these details for a comfortable stay, and we will address these issues with our maintenance team.We also apologize for any disruption caused by the accidental fire alarm at 2:30 in the morning. Guest safety is a top priority, and we appreciate your understanding.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for choosing us!Sincerely,

Dear Stefan,Thank you for giving us a perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. Our team strives to provide excellent service, and your positive feedback is truly appreciated.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing us!Sincerely,

Dear Jo,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our reception staff lovely and that noise levels weren't an issue.However, we apologize for the inconvenience you experienced with the room temperature and the dated furniture. Your comments are important, and we will share them with our team for review and improvements.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable and updated stay in the future.Thank you for choosing us!Sincerely,

Dear Reviewer,Thank you for sharing your positive experience with us! We're delighted to hear that your stay at the Barbican Rooms was fantastic and that you found the service amazing. We appreciate your understanding and cooperation during the room switch due to heating issues.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing us!Sincerely,

Dear Ditte, I'm delighted to hear that you experienced great service and found the hotel beautiful. Feeling safe and comfortable during your stay is paramount, and I'm glad to hear that the hotel provided that sense of security.If there's anything specific you loved about the service or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know. Your positive feedback is much appreciated, and we look forward to hosting you again in the future!Thank you for sharing your positive experience.Warm Regards

Dear Reviewer,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you loved the building and found the location to be perfect. Your satisfaction is important to us, and we're delighted that our property and its location contributed to a positive experience.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing us!Sincerely,

Dear Julia, Thank you for sharing your rating. If there are specific aspects you enjoyed or any areas where you think there could be improvements, feel free to provide more details. Your feedback is valuable, and it helps us enhance the guest experience.If there's anything we can do to ensure your next stay is even more enjoyable, please let us know. We appreciate your input and look forward to hosting you again in the future!Warm Regards

Dear Monica, I'm glad to hear that you found the cleanliness and treatment of the staff to be very good, and that the room equipment met your expectations. It's noted that the hotel is situated in a business area, which may be a bit different from the touristy areas.Regarding the bed height, it's an interesting detail, and I appreciate you mentioning it. If there's anything else you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We value your feedback and aim to provide a comfortable experience for our guests.Thank you for sharing your thoughts about your stay!Warm Regards

Dear Gary, I'm sorry to hear that your experience did not meet your expectations, as reflected in the 2 out of 10 rating. If you have specific feedback or concerns you'd like to share, please feel free to provide more details. Your feedback is important, and we would like to address any issues to improve our services.If there's anything we can do to make things right or if you have suggestions for improvement, please let us know. We value your input and want to ensure that we provide a better experience in the future.Thank you for sharing your feedback, and we hope to have the opportunity to address any concerns you may have.Warm Regards

Dear David, I'm thrilled to hear that the hotel's proximity to the Barbican Centre made it a great choice for your trip. It's wonderful that the staff was helpful, and you found the room spacious with all the essential amenities covered.Your feedback about the bed is noted, and I appreciate your understanding. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know. We appreciate your positive feedback and look forward to hosting you again in the future!Thank you for sharing your satisfaction with your stay!Warm Regards

Dear Daniel,We appreciate your honest feedback and are glad to hear that you found our location to be convenient. While we may not be a five-star hotel, we're committed to providing a comfortable and satisfactory experience for our guests. Your input is valuable, and we'll use it to continually improve our services. If there are specific areas you believe we can enhance, please don't hesitate to share. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you for choosing to stay with us.Warm Regards

Dear Amanda, I'm thrilled to hear that you had a fantastic experience and enjoyed a quiet room in our beautiful hotel. Creating a serene and comfortable environment for our guests is a top priority, and it's wonderful to know that you had a positive and peaceful stay.If there are any specific details or aspects of your stay that stood out to you or if there are other things you'd like to share, feel free to do so. We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future.Warm regards,

Dear Ella-May, I'm thrilled to hear that you had a wonderful stay! If there's anything specific that made it particularly enjoyable or if there's anything you'd like to share about your experience, feel free to let me know. We appreciate your feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,

Dear Lisa, ChatGPTIt sounds like your stay at the Montcalm at the Brewery was average, with a check-in process at a different location. Cleanliness and friendly staff are positive aspects, but you mentioned that the hotel seemed a bit tired and dated. If there's anything specific you'd like to highlight or if you have suggestions for improvement, feel free to share. Your feedback can be helpful for both the hotel and future guests.Warm Regards

Dear James, It sounds like your experience at the Montcalm at the Brewery was not very positive, given the low rating. If you're comfortable sharing more details about what aspects of your stay led to this rating, it could provide valuable feedback for the hotel or help others considering a stay there. Your insights are appreciated!Warm Regards

Dear Hannah, Thank you for the fantastic 5-star rating! We're delighted to hear that you had a positive experience during your stay. If there's anything specific that stood out to you or any suggestions you have for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another excellent stay.Kind Regards