Is London City Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking at London City Stay?

This property doesn't offer parking.

What time is check-in at London City Stay?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Where is London City Stay located?

Located in London City Centre, this apartment building is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 1 mi (2 km). Victoria Underground Station is 5 minutes by foot and Pimlico Underground Station is 9 minutes.

London City Stay Reviews, Deals & Photos 2025

About the neighborhood

Located in London City Centre, a neighborhood in London, London City Stay is near a metro station. The British Museum and Victoria and Albert Museum are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium.

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2/10 Terrible

Mia

Jun 1, 2021

Disliked: Cleanliness, room comfort, communication

Unable to access property. Shocking.

Unable to get into property or contact agent. Forced to pay for new hotel room.

Stayed 1 night in May 2021

2/10 Terrible

Rohit, london

Dec 8, 2020

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Do not book this!!! We were rebooked by expedia for the 4th time and when arriving at the location, they cancelled the booking at 8pm. This is after we had been in the cold for hours and had to settle with a Travelodge as we had been deserted by both Expedia and the apartment.

Stayed 2 nights in Dec 2020

4/10 Poor

Ramon

Aug 31, 2020

Disliked: Cleanliness, room comfort

Small bedroom with no bathroom

Crap house with loads of rooms sharing the same kitchen and toilet

Stayed 1 night in Aug 2020

2/10 Terrible

Miss Lacey l sharp

Jun 16, 2020

Disliked: Cleanliness, room comfort

Never stay there

Stayed 3 nights in Jun 2020

2/10 Terrible

Verified traveler

Apr 28, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2018

10/10 Excellent

Jo Inge

Apr 12, 2020

Liked: Cleanliness, room comfort

Awesome

Great spot. Extended my stay. Excellent location, great amenities. Fantastic customer service. Great value for money!

Stayed 2 nights in Apr 2020

10/10 Excellent

Jo Inge

Apr 10, 2020

Liked: Cleanliness, room comfort

Stayed 2 nights in Apr 2020

2/10 Terrible

Verified traveler

Mar 21, 2020

Disliked: Staff & service

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Mar 20, 2020

Disliked: Cleanliness, room comfort

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Mar 3, 2020

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Mar 2020

8/10 Good

Rodrigo

Mar 2, 2020

Liked: Cleanliness, room comfort

O problema foi que a localização que estava no site da hotéis.com e deles também, não era o endereço do apartamento. Isso causou problemas. Por outro lado, a administração procurou nós deixar a vontade, mas o problema continuou existindo.

Stayed 5 nights in Feb 2020

4/10 Poor

Yui

Feb 28, 2020

Disliked: Room comfort

説明不足だったかな。

説明では部屋にシャワールーム有りと書いてあったが、実際はシャワールームも共有でした。

Stayed 1 night in Feb 2020

8/10 Good

Paul

Feb 20, 2020

Stayed 1 night in Feb 2020

6/10 Okay

David

Feb 16, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic but great location.

The apartment (top floor) is slightly shabby. Marks on the walls, no plug in the kitenette sink, taps in the bathroom are loose. The bed has a thin matress. It feels like a 1990's student flat. However, it is clean and everything works. Warm and cosy. The main attraction is location and price. If you don't much care about four star or even three star rooms, you have good self catering accommodation just a stones throw from Victoria station.

Stayed 3 nights in Feb 2020

8/10 Good

Cem

Feb 8, 2020

Liked: Staff & service

Disliked: Cleanliness

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Jan 7, 2020

Liked: Staff & service, room comfort

Was ok for the cost but wouldn't stay again.

Very basic which is all we needed. But after a very busy day, we struggled to enter our apartments. The front door was ok after the 3rd attempt but the door to the room caused us significant issues as we were given the wrong code. After a 10 minute phone call we were able to get in.

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Dec 29, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was extremely dirty. The fire alarm was beeping all day and night and required a new battery. There was mold in the bathroom. The refrigerator smelled like someone died in it (words from my 12 year old!). The street traffic was loud and motorcycles all night long past 3am. The beds had springs popping in our backs. The windows needed updating to fix this. We would never ever stay here again.

Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Dec 15, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is not what's on the picture, it is not that adresse you get. It was down in a basement. Not very clean. You couldn't lock the window. Everything was broken. Very cold. I got a very very bad service from Hotel.com while I tried to talk to them about the problems.

Stayed 5 nights in Dec 2019

6/10 Okay

Mattias

Nov 24, 2019

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Nov 22, 2019

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Nov 19, 2019

Great location, older building but in good repair. Carpet needed work, the hardwood floor was clean and shiny.

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Nov 18, 2019

Liked: Cleanliness, amenities, property conditions & facilities

I would definitely stay here again. Price was good and it was clean. The only down side was the creepy out dated hallway.

Stayed 2 nights in Aug 2018

10/10 Excellent

Pablo

Nov 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2019

8/10 Good

Veronique D.

Nov 12, 2019

Liked: Cleanliness, check-in, communication, location

Bon séjour

Stayed 2 nights in Oct 2019

6/10 Okay

Carol Sandra

Nov 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las instalaciones muy buenas. La gente de recepción .... trabaja a desgano ....no me informaron q tenía posibilidad de uso de cocina .... y las pocas preguntas q le hice .... las contesto muy molesto

Stayed 3 nights in Nov 2019

London City Stay

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