Very miserable staff
The room was small… nothing like the picture
The bath didn’t have taps… I had to fill the bath with the shower
Room was for two people but only had one towel
No air conditioning just a small electric fan
Jenneana
2025 年 6 月に 1 泊滞在
8/10 (良い)
Nadja
カップルで旅行
2025 年 6 月 15 日
Die Lage des Hotels ist absolut super! Alles bequem zu Fuß, per Bus oder Bahn zu erreichen. Das Frühstück war ok. Leider gehört zum kontinentalen Frühstück kein Rüheei dazu. Das wäre nur per teurem Aufpreis als english breakfast zu bekommen. Das ist schade!
Nadja
2025 年 6 月に 7 泊滞在
6/10 (普通)
Rafael
家族旅行, 小さなお子様連れの家族旅行
2025 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The location is really convenient. We got a very noisy room (011), and there are people outside from early morning making noise. The bed was not the best, and there's a bump at the header. The breakfast is good, but a little bit expensive.
Rafael
2025 年 6 月に 3 泊滞在
6/10 (普通)
Steven
カップルで旅行
2025 年 6 月 3 日
良かった点 : 清潔度
The AC wasn’t working. Our room was 28.5 degrees. Hot! We had to open the window and turn on a fan. In the early morning hours the garage trucks came by along with the glass recyclers. Breaking glass was noisy. My choice- be hot with window closed or lots of noise with window open.
Steven
2025 年 6 月に 2 泊滞在
2/10 (非常に不満)
David、Calgary
カップルで旅行
2025 年 5 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The worst hotel experience ever. We arrived and had registered for a Superior Deluxe Room. The first room we were given was a small basement room with two small windows. We refused this room. We were then moved to a first-floor room which was certainly not the room we saw in the photo when we registered. Much smaller without the chairs and table. We took this room and asked to be moved to the proper room but there was none available.
The next day we were moved to the proper Superior Double Room, but the air conditioning was leaking on the bed. We were moved again to a room for the final two nights of our stay. This should have been the room we were given the first night. We asked for a discount for the first two nights and were told they would check with management. We asked this three times and always had the same answer. No discount on the first two nights ever happened. We were happy to leave this hotel and will never go back. After a day, I received a survey from the hotel and basically put the same comments in it that I put here. No response from the hotel.
David
2025 年 5 月に 4 泊滞在
8/10 (良い)
jocelyn
グループ旅行
2025 年 5 月 10 日
良かった点 : スタッフとサービス、設備とサービス
Staffs were very helpful and friendly.
Cleaning is not properly done
jocelyn
2025 年 5 月に 7 泊滞在
8/10 (良い)
AGNES
出張
2025 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The environment is conducive, quiet and nice.
AGNES
2025 年 4 月に 5 泊滞在
8/10 (良い)
Alain
カップルで旅行
2025 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス
Personnel sérieux et aimables
Alain
2025 年 5 月に 4 泊滞在
6/10 (普通)
julia
グループ旅行
2025 年 4 月 25 日
良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
Property needs some maintenance work for upkeep, especially in the room I stayed in. The staff were fine. The hotel is in a great part of London. Daily room service was great came back to tidy room with fresh towels every night of my stay.
julia
2025 年 4 月に 6 泊滞在
8/10 (良い)
Viktoria
2025 年 3 月 26 日
Viktoria
2025 年 3 月に 2 泊滞在
8/10 (良い)
Christy
2025 年 3 月 17 日
Christy
2025 年 3 月に 2 泊滞在
6/10 (普通)
Lotta
家族旅行
2025 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice location, cute exterior. No wall outlet next to the bed, which makes charging your phone impractical. Wi-Fi was very shotty, connection was bad even for scrolling; videomeetings impossible. TV set was from the 90’s. Staff was kind and nice.