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Cleveland Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to Kensington Gardens

Choose dates to view prices

Photo gallery for Cleveland Hotel

Exterior
Restaurant
Family Studio Suite | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Family Studio Suite | In-room safe, desk, iron/ironing board, free WiFi
Travelers find an elegant retreat at Cleveland Hotel in central London, steps from Kensington Gardens and Palace. The property offers amenities like dry cleaning and laundry services, plus a 24-hour front desk with multilingual staff who consistently earn positive guest reviews.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Suite

Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Twin Bed

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Family Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Executive Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
Cookware/dishes/utensils
  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Located in London City Centre, a neighborhood in London, Cleveland Hotel is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Kensington High Street. Check out an event or a game at Lord's Cricket Ground, and consider making time for Natural History Museum, a top attraction not to be missed.
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Map
W2 6DA, England, London, 39-40 Cleveland Square

What's nearby

  • Kensington Gardens - 5 min walk - 0.4 km
  • Hyde Park - 8 min walk - 0.7 km
  • Kensington High Street - 18 min walk - 1.5 km
  • Marble Arch - 3 min drive - 1.7 km
  • Oxford Street - 4 min drive - 2.3 km

Getting around

  • Bayswater Underground Station - 7 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tajrish Restaurant - ‬4 min walk
  • ‪Gold Mine - ‬5 min walk
  • ‪Tukdin - ‬4 min walk
  • ‪Bella Italia - ‬5 min walk

About this property

Cleveland Hotel

Upscale hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, Cleveland Hotel provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Tour/ticket assistance, multilingual staff, and free newspapers
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • Luggage storage, laundry services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cleveland Hotel have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with digital channels
  • Kitchenettes, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cleveland Apartment London
Cleveland London
Cleveland Square London
Hotel Cleveland Square
The Cleveland Hotel London
The Cleveland London, England
Cleveland Hotel London
Cleveland London
Hotel The Cleveland London
London The Cleveland Hotel
Hotel The Cleveland
The Cleveland London
Cleveland Hotel
Cleveland
The Cleveland
Cleveland Hotel Hotel
Cleveland Hotel London
Cleveland Hotel Hotel London

Frequently asked questions

Is Cleveland Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleveland Hotel?

Cleveland Hotel doesn't offer parking.

What time is check-in at Cleveland Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Cleveland Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cleveland Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens and Hyde Park. Kensington High Street and Marble Arch are also within 1 mi (2 km). Bayswater Underground Station is 7 minutes by foot and Lancaster Gate Underground Station is 9 minutes.

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Cleveland Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 329 out of 856 reviews
Rating 8 - Good. 386 out of 856 reviews
Rating 6 - Okay. 103 out of 856 reviews
Rating 4 - Poor. 28 out of 856 reviews
Rating 2 - Terrible. 10 out of 856 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the location of the hotel; nice, spacious room, we had a lovely stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great stay
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Room spotless and very comfortable. Great location. Quiet but close to shops, restaurants and transport
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient place to stay in a nice neighborhood.
Stayed 2 nights in Jul 2023

6/10 Okay

Martin

Liked: Property conditions & facilities
Clean and everything you need for an overnight stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Layover

I booked this hotel based on the high reviews and it did not disappoint. A very professional and friendly reception, a quality room and very very clean.
Stayed 2 nights in Apr 2024

8/10 Good

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für London-Trips empfehlenswert. Sehr gut gelegen. Trotz der Citylage relativ ruhig. In 5 Minuten erreicht man Restaurants, Einkaufsmöglichkeiten, Bahnhof Paddington oder den Hydepark. Ich würde wieder dieses Hotel buchen.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean rooms
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between Paddington and Queensway on a quiet square. Nice clean room for a couple of nights business.
Stayed 2 nights in Apr 2024

8/10 Good

Shih-Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice and responsive.
Stayed 7 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room for both families and groups of friends slept 4 loads of rooms kitchen balcony lovely room
Stayed 1 night in Nov 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great olace to stay, staff friendly and helpful. Room was spacious with everything we needed and very clean. Nice little balcony to sit out on. This is a great place to stay for families the hotel was quiet and the area was quiet as well. I would definitely stay here again
Stayed 3 nights in May 2023

8/10 Good

Rose

Liked: Cleanliness, staff & service
I would have liked to get some international channels such as CNN etc..also, it can get moisy with other guests..however. its a decent place, nice area...go there! Staff is friendly!
Stayed 6 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean. Receptionist was very helpful. We were early but the lady let us check in which was a godsend as we were a little wet due to the weather. Would definitely recommend this hotel. It was very near to Hyde Park.
Stayed 1 night in Jul 2024

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione hotel pulito nelle vicinanze delle maggiori attrazioni peccato
Stayed 2 nights in Aug 2023

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service
Small but has everything I need. Staff are all friendly and I felt very safe
Stayed 6 nights in Oct 2022

10/10 Excellent

Patricia Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, old converted townhouses. Rooms were large and well appointed. Staff were excellent and friendly. Location was the best. Off the main streets, so very quiet, yet within a 5 to 8 minute walk of PADDINGTON or Bayswater Circle Line. Little kitchenette was very useful and saved us a lot of money on expensive British dining.
Stayed 7 nights in Apr 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Staff friendly and helpful. Everywhere spotlessly clean. Lovely cosy room with everything I could need. Very handy for shops, restaurants and public transport
Stayed 1 night in May 2023

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cleveland Hotel! We stayed in one of the family studio suites for a week and it was the perfect size for our family of four. The beds were comfortable, the space was well laid-out, and the kitchenette came in handy for the few times we ended up getting food to go. The hotel is less than a 10 minute walk from both Paddington Station and Bayswater Station (and both stations have a ton of restaurants nearby). We were out exploring every day, and appreciated coming back every evening to a spotless room. The staff was welcoming and professional, and everything about our stay there was as easy as could be. We would absolutely stay there again!
Stayed 8 nights in Jun 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Cleveland is in a quite and easily accessible neighborhood in London. The room was clean and well maintained with all equipment working perfectly. I will definitely book again
Stayed 1 night in Mar 2023

4/10 Poor

Dania

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was just ok .. rooms are too old and no elevator for all floors .. the area is good though
Stayed 1 night in Oct 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it!

We really enjoyed our stay. The kitchenette was really handy especially the fridge. The shower was amazing and certainly woke you up! The room we had was in the basement but no complaints. It was quiet apart from in the mornings with people up.and down the stairs but this was to be expected. We had a really comfortable and pleasant stay and will hopefully be back soon.
Stayed 4 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a good price. Room even had a small kitchen. Yes there are stairs and no elevator as other reviews mentioned. So if you have large heavy or numerous bags, this probably isn’t for you. Otherwise it’s great.
Stayed 1 night in Jun 2024

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Room comfort

Great location / value but a few key issues

Great location and seemed like a great value. No desk in my room (even though this is something I always check and reconfirm), and wifi didn’t work (my room was right next to reception too). Room Was basically clean but sheets made me itch. (Also, my room was haunted. I’m absolutely serious.)
Stayed 1 night in Feb 2024

6/10 Okay

Alessio

Liked: Cleanliness, room comfort

Così così

Per essere una deluxe direi che è stata piuttosto deludente.Camera molto spartana,Il bagno era da un 2 stelle appena e lascio stare l’odore di fogna che c’era la sera. Meno male che era scontata in questo periodo altrimenti a prezzo pieno sarebbe stata una catastrofe
Stayed 3 nights in Apr 2024