City Gate ist leider überhaupt nicht weiterzuempfehlen. Der Service ist ungenügend. Wenn man City Gate erreichen will, nimmt niemand das Telefon ab, niemand ruft zurück und es werden leere Versprechungen gemacht. Schade, da die Wohnung an sich super ist.
Ak
2018 年 3 月に 7 泊滞在
6/10 (普通)
Maria、Sevilla, España
2018 年 3 月 21 日
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Buena ubicacion, mal cuido del apartamento
La ubicacion del apartamento estupenda con la boca de metro muy cerca, la cual te lleva a todas partes. Cuando llegamos al apartamento parecia todo perfecto pero cuando nos instalamos, las lamparas pequeñas estaban rotas, la placa de cocinar sucia, la cama es malisima, la aspiradora rota y no habia recogedor de basura por lo que no pudimos barrer y el plachero tambien roto. Le dimos el aviso a la responsable y me dijo que lo sentia pero no nos solucinó nada .
Maria
2018 年 3 月に 4 泊滞在
6/10 (普通)
philippe、st gervais
2018 年 3 月 18 日
気になった点 : スタッフとサービス、客室の快適度
Apartment in a district being fully redeveloped
High price 35 € in cash to pay for arrival after 6 pm (not easy to get info when booking)
No hot water 2 days out of 3 nights
Slatted base of bed not in good condition
Poor wifi connection in bedroom
philippe
2018 年 3 月に 4 泊滞在
10/10 (非常に良い)
James、Nottingham
2018 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Home from home
Terrific apartment in an excellent location. Good broadband. One of the best places I’ve stayed.
James
2018 年 1 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 1 月 20 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
An up and down stay
Check in was a very frustrating experience. Apartment was not at the advertised address and even though staff were aware we required an early check in or baggage storage, we had to wait 2 hours to be let into the building and check in. Staff were also hard to get in contact with as there is no reception.
The room itself was tidy. However, you can tell it has been a cheap renovation. Additionally, our bed was broken when we arrived. We couldn’t get this fixed until the next day. Also, another thing to be weary of is that the walls are quite thin. So you can hear quite a bit of noise through the night.
Other than this is apartment was okay and it was handy to have a kitchen and washing machine. Also, it was very close to a tube station which was very convenient.
Overall was an okay stay but would not stay here again. Much more convenient to stay in a hotel.
宿泊されたお客様
2018 年 1 月に 3 泊滞在
2/10 (非常に不満)
Milagrosa
2018 年 1 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Non-existence Accomodation by CityGate Tower B
I have booked and paid for Citygate Tower Bridge, 50 Vine St London EC3N 2JY, and expected to stay in this accommodation, instead they allocated an apartment that is not what we paid for in -112 Whitechapel High St London E17PU. The bed was so bad that we can felt the metal spring. The next day I have to contact Hotel.com and made a complaint. This is a warning to future traveler who wants to booked this accommodation ....Citygate Tower Bridge, 50 Vine St London EC3N 2JY does not exist. Stay away from this accommodation. Read the reviews from other travelers who had the same bad experience. I wish I did.
Milagrosa
2017 年 12 月に 3 泊滞在
8/10 (良い)
Asger
2017 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Location is good, right next to Aldgate East station. Communication is not difficult but needs a wee bit of planning. Apartment was nice and a nice view. A few odd things like a broken rubbish bin and sliding door, but nothing unacceptable
Asger
2017 年 12 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 12 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DO NOT BOOK THIS HOTEL!
DO NOT BOOK THIS HOTEL! The location is different to the address advertised, hotel refuses to refund. Extremely bad customer service. Do yourself a favour and do not book this hotel!
宿泊されたお客様
2017 年 12 月に 4 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 11 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Remboursement très difficile voire impossible en cas de cancelleatiin. Grande déception d'experts et de la compagnie gérant l'hotel
宿泊されたお客様
2017 年 11 月に 5 泊滞在
6/10 (普通)
pendula、cheshire
2017 年 11 月 7 日
Different place provided than i had booked?
Booked citygate but stayed at apartment block in whitechapel high street. Place was ok, price is good considering had apartment. Little dilapidated - plaster repairs, lamps broken, no fuse in the iron?? Otherwise it was fine and clean. Plenty of space and good cityviews
Overall it was acceptable for one night