Dear Masashi, We are sad to hear that your stay did not exceed your expectations at the Mornington Hyde Park Hotel. We understand that things do not always go according to plan and for this we apologise profusely. If there is anything we can do to amend this for you, please do not hesitate to contact us.Kind regards,Beatriz Reception

Dear Guest,I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention Thank you for bringing this to our attention. We're sorry you had a bad experience. We'll strive to do better.

Your review is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear guest, thank you kindly for your feedback! our whole team wishes you a lovely evening.

Dear guest, Thank you kindly for taking the time to leave us a review. We're very sorry to hear that your neighbour disrupt your sleep, we hope, for your review, that everything else was good and made your stay more enjoyable. We hope to host you again soon. Kind regards

Dear guest, Thank you kindly for taking the time to leave us a review. We're glad to see that you enjoyed your stay with us, however we'll try to it better in the future. Kind regards

Dear guest, Thank you kindly for taking the time to leave us a review. We're happy to see that you had a good experience with us, however, we'll try to do it better in the future. Kind regards

Dear guest, Thank you kindly for taking the time to leave us a review. We're glad to see that you enjoyed your stay with us. We appreciate your kind words about us, the staff, and we're happy to see that we did a good job. We hope to host you again soon, Kind regards

Dear Guest, Thank you for taking time to leave us a review. We are always looking forward to improve our guest service. We are happy to hear you liked the area in which our property is located. However, we are really sorry the room cleanliness of the room did not met your expectations. Could you please give us more details about it? Best regards,

Dear Guest, Thank you for taking your time to leave us a review. We are always looking forward to improve our service. We are delighted you enjoyed your stay with us and we hope to host you once again in the future, in a bigger room if possible. Best regards,

Dear guest, Thank you for your review and for taking time to share your experience with us. We are glad to read that you enjoyed your overall stay in our Hotel. Regarding your room, don't hesitate to let us know as we will be more than happy next time to suggest you, upon availability, another room according to your needs and expectations. Don't hesitate to contact us directly if you need to provide us more details. We do hope to have the opportunity to welcoming you back soon. Warm regards

Dear Kjell,Thank you for sharing your experience! We appreciate your feedback and are delighted that our staff made you feel welcomed during your stay. Their warmth is indeed an essential part of our hospitality. However, we apologize for the inconveniences you encountered. We regret that the room did not meet your expectations in terms of cleanliness. Rest assured, we take this seriously and will address it promptly. We also apologize for the low water pressure in the shower. We’ll investigate and rectify this issue to ensure a more comfortable experience for our guests. Additionally, we understand that the room being too hot affected your comfort. We’ll review our climate control systems to prevent such discomfort in the future. While not all rooms offer breathtaking views, we apologize if the view from your room fell short of your expectations. Your feedback helps us improve, and we hope to welcome you back soon for a more enjoyable stay. Best regards,Abz Front Office Supervisor

Dear Antonietta, Thank you so much for leaving feedback regarding your stay at the Mornington Hyde Park Hotel. We are happy to see that you enjoyed your stay with us immensely. We strive to always ensure that our guests feel comfortable when they spend their time away from home. If there is anything that we can do for you, do not hesitate to get into contact with us.Kind regards,Beatriz Reception

Dear Lisa, Thank you so much for your kind words. We are so grateful for your patience. It was an honour for us to welcome you to our establishment and we would love to have the opportunity to do so again in the near future.Kind regards,Beatriz Reception

Dear Sergei,Thank you for reservation at Best Western Mornington Hyde Park Hotel.We are happy to receive your feedback about your recent stay with us. Your satisfaction is very important for us and we hope you will choose us again in the future.Kind regards,ReceptionMornington Hyde Park Hotel

Dear Wilfird, Thank you for your kind words about our establishment. We are so happy to see that you enjoyed your stay with us immensely. Our housekeeping staff are dedicated in ensuring that they provide the cleanest services possible. It was a pleasure to welcome you to our establishment and we would love to do so again!Kind regards,Beatriz Reception

Dear Yanuko, We are so happy to see that you enjoyed your stay at the Mornington Hyde Park Hotel. We would like to apologise for any inconveniences caused to you as a result of the noise. If there is anything that we can do to remedy this, do not hesitate to get into contact with us.Kind regards,Beatriz Reception

Dear Tammy, We are happy to hear that your stay at the Mornington Hyde Park Hotel. We value all of our guest feedback immensely, as we are continuously aiming to improve our services. If there is anything we can do for you, please do let me know. It was our pleasure to welcome you and we would love to do so again in the nearer future. Kind regards,Beatriz Reception

Dear Franco, We are happy to see that your stay at the Mornington Hyde Park Hotel was exceptional. We would like to thank you for your feedback, as it is the key to ensure our efforts at improving the quality of our services are not fruitless. It was a pleasure to welcome you to our establishment and we would love to have an opportunity to do so again. Kind regards,Beatriz Reception

Dear Sara, we are delighted to see that you thoroughly enjoyed your stay with us. We would like to thank you for your feedback and let you know that we would love to welcome you back to our hotel in the near future!Kind regards,MagedNight Manager

Dear Elaine, Thank you for reservation at Mornington Hyde Park Hotel. We are thrilled to see the positive feedback from you about your recent stay. We hope to see you again soon!Kind regards,Maged,Night Manager

Dear Will,Thank you for completing a review about your recent stay at Mornington Hyde Park Hotel.First of all, I would like to apologise for the inconveniences caused during your last visit of us.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We would like to ask you if there is anything we can do to apologise for that inconveniences or improve your next stay?Best regards,Reception Mornington Hyde Park Hotel

Dear Edwin,Thank you for the review about your recent stay with Best Western Mornington Hyde Park Hotel.We appreciate your feedback and it helps us to make your future visit better.Kind regards,ReceptionBest Western Mornington Hyde Park Hotel

Dear Hayley, Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Best regards,Reception Mornington Hyde Park Hotel

Dear Nicole, We are so happy to see that we exceeded your expectations during your stay at the Mornington Hyde Park Hotel. We value our guest feedback immensely as it continuously ensures that the services we provide are improving. We would love to welcome you back to our establishment in the near future! Kind regards,Beatriz Reception

Dear Jade, Thank you so much for your rating of the Mornington Hyde Park Hotel. We are dedicated in providing our guests with the best experience possible, and we are glad to see that you enjoyed your stay with us. We hope you will join us again soon!Kind regards,Beatriz Reception

Dear Issa,Thank your for reservation at Mornington Hyde Park Hotel.We really appreciate your feedback and will be happy to see you again soon.Best regards,ReceptionMornington Hyde Park Hotel

Dear Anne-Kathrine,Thank you for your positive feedback about your recent stay at our property.We hope you really enjoyed your stay and it will be a pleasure to see you again very soon.Best regards,Reception Mornington Hyde Park Hotel

Dear Holly,Thank you for sharing your detailed experience. I apologize for the inconvenience you faced during your stay. It’s essential for us to address noise complaints promptly and ensure a comfortable environment for all guests.Regarding the noise issue, I understand how disruptive it can be, especially when you’re trying to rest. We take noise complaints seriously, and I apologize that it affected your stay. We’ll review our procedures to prevent similar situations in the future.As for the reception experience, I apologize for any discomfort caused by the staff member’s question. It was indeed an odd and abrupt interaction. Rest assured, we appreciate your feedback, and we’ll use it to improve our service.If you have any further comments or suggestions, please feel free to share them with us. We value your feedback and hope to provide a better experience during your next visit. Best regards,Abz Front Office Supervisor

Dear Bex,Thank you for reservation at Mornington Hyde Park Hotel.Your feedback is really important for us and we will be happy to see you again soon.Kind regardsReception

Dear Isaac,Thank you for taking time to complete the review about your recent stay at Mornington Hyde Park Hotel.We appreciate your feedback and it helps us to make your future stay with us better.Best wishes,ReceptionMornington Hyde Park Hotel

Dear Henry,Thank you for reservation at Mornington Hyde Park Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. And we will also do as much as we can to make your next stay better.We hope to see you again soon.Best regards,Sofia Front Office

Dear Felicia,We sincerely regret to hear of your dissatisfaction during your recent stay with us. It is sad to hear that you did not enjoy your experience despite our efforts to accommodate your preferences, including relocating your room to the Fifth floor, a change that seemed to bring you satisfaction at the time.Our commitment to guest satisfaction is very important, and our front office agents are available around the clock to address any concerns and ensure a comfortable stay for all our guests. We make it a priority to follow up with guests to ensure their needs are met and that they experience a seamless stay.We acknowledge your feedback on our hotel's location, and we find it unfortunate that your perception differs from our perspective. We take great pride in our central location, situated less than a minute's walk from Hyde Park a feature that many of our guests appreciate.Your review did not capture the efforts our team made to address and resolve the situation promptly. It would have been greatly appreciated if you could have mentioned how our team handled the situation to avoid misleading potential guests.We genuinely appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back in the future. Our aim is to make amends and provide you with an exceptional and memorable stay.Best regards,

Dear Marcia, Thank you for your lovely words about our establishment. We are so happy to hear that you had such a great time. We hope that you will return again soon!Kind regards,Beatriz RibeiroReception

Dear James, Thank you for your feedback about your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Kind regards, Front Office Mornington Hyde Park Hotel

Dear Richard, Thank you for staying with us and for your positive review. We are really appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will be happy to see you again. Thank you again for taking your time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Sofia Front Office

Dear Emanuel,Thank you for staying at Mornington Hyde Park Hotel and for your review.We always happy to see you.Best wishes,Sofia Front Office

Dear Massimo, Thank you so much for your high rating of our property. We value our guest feedback immensely and we are happy to see that our services are working well for you! It was a pleasure to welcome you to our establishment during your stay and we hope to get another chance to do that soon.Kind regards,Beatriz Reception

Dear Demetis,Thank you for staying at Mornington Hotel Hyde Park.Your feedback is really important for us and we always happy to see you.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Best wishes,Front Office

Dear Kelly,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards, Sofia Front Office

Dear Jean-Baptiste, Thank you so much for taking the time to share your fantastic experience with us and for your continuous loyalty as a frequent guest! We are thrilled to receive your glowing 10/10 rating. It warms our hearts to know that you had a wonderful stay. Our team works diligently to ensure that every guest has a memorable experience, and your positive feedback is a testament to their dedication. We genuinely appreciate your continued trust in our Hotel. Your feedback motivates us to maintain our high standards and consistently provide exceptional service. We look forward to welcoming you back for more fantastic stays in the future. If there is anything specific you love about your visits or any additional ways we can make your stays even more enjoyable, please feel free to share your thoughts with us. Thank you for being a valued part of the Best Western family, and we can't wait to host you again soon! Warm regards, Wajdy Moussa Front Office Supervisor Best Western Mornington Hotel London Hyde Park

Dear Kate, Thank you so much for taking the time to share your fantastic experience with us and for your continuous loyalty as a frequent guest! We are thrilled to receive your glowing 10/10 rating. It warms our hearts to know that you had a wonderful stay. Our team works diligently to ensure that every guest has a memorable experience, and your positive feedback is a testament to their dedication. We genuinely appreciate your continued trust in our Hotel. Your feedback motivates us to maintain our high standards and consistently provide exceptional service. We look forward to welcoming you back for more fantastic stays in the future. If there is anything specific you love about your visits or any additional ways we can make your stays even more enjoyable, please feel free to share your thoughts with us. Thank you for being a valued part of the Best Western family, and we can't wait to host you again soon! Warm regards, Wajdy Moussa Front Office Supervisor Best Western Mornington Hotel London Hyde Park

Dear Iain, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Wajdy Moussa Front Office Supervisor

Dear Alexander, I am sorry to hear that your stay at the Mornington Hyde Park Hotel was not up to your standards. We value our guest feedback immensely as we are continuously striving to improve the quality of the services that we provide to our guests. Thank you for clarifying these issues for us to be able to identify them for future. I do apologise that you weren't given your VIP access benefits. We try our best to accommodate the best types of rooms that we possibly can to our guests. We are so sorry for the inconvenience caused to you during your stay. This does not represent our establishment and we would love to rectify the first impression we have placed upon you. We hope that you decide to give us a chance one day. If there is anything else that I can do for you, please do not hesitate to let me know. I am here to help you as best as I can. Kind regards,Beatriz Reception

Dear Walter,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

Dear WildamarieThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

Dear Mr. Joost,Thank you for sharing your thoughts on your recent stay with us. We sincerely appreciate your kind words regarding the cleanliness of our hotel and the helpful and friendly nature of our staff. Your feedback regarding the size of various areas is valuable to us, and we will certainly consider it as we continually strive to enhance our guest experience.We are pleased to hear that the proximity of the metro, just 100 meters away, added to the convenience of your stay. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another visit.If there is anything specific you believe we can improve upon or if you have any further comments, please feel free to share. Your input is invaluable in our ongoing efforts to provide the best possible service.Thank you once again for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.Best regards,Abz Front Office Supervisor

Dear Knud,On behalf of the entire team at Mornington Hyde Park , I would like to express our heartfelt gratitude for choosing to stay with us. We are truly honoured to have had the opportunity to host you.We were delighted to learn that you awarded us a perfect score of 10, and we sincerely appreciate your generous feedback. Your satisfaction is our ultimate goal, and we are thrilled to have met your expectations during your stay.If there is anything specific that stood out to you or any particular aspect of your experience that you would like to highlight, we would love to hear more. Your insights are invaluable as we continuously strive to provide exceptional service and create memorable experiences for our guests.Once again, thank you for your trust in us. We look forward to the pleasure of welcoming you back to Mornington Hyde Park in the near future.Best regards,Abz Front Office Supervisor

Dear Sandeep,We are sorry to hear that your experience at our establishment was not up to your best standards. We are dedicated to providing our guests the best experience we can and we wanted to apologise that this wasn't possible. If there is anything we can do to amend this situation, please do let us know. Kind regards,BeatrizReception

Dear Keith,Thank you so much for your kind review. We are very happy to see that you truly enjoyed your experience at the Mornington Hyde Park Hotel. We value our guest feedback immensely as we are constantly searching for ways to improve the services that we provide to our guests. Your feedback ensures that our high quality services are still doing good by our guests!We would love to welcome you back to our establishment and we hope to see you again in the near future.Kind regards,Beatriz Reception