Such a lovely place!! Location, staff, little touches. Everything was great!
2026 年 9 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Laura
2026 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay at Bertrand’s Townhouse. The rooms were excellent, the location was central to everything we wanted to do, and we loved being able to have a nightcap at the bar to plan out our next day with our friends. I would highly recommend this place to anyone looking to visit London for the first time or the tenth time!
2026 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Rachel Lauren
2026 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel! Very clean with excellent and helpful staff. Wonderful details, conveniently located in central London, with modern touches. It’s a little tight but its charm makes up for it!
2026 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Agustina
2026 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel and Service and location.
2026 年 6 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Guy
2026 年 7 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is one of the best stays we have ever had. Great staff, lovely rooms, and a fantastic location that was close to transportation and quiet!
2026 年 7 月に 8 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Robert
2026 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is in the heart of the city. One can walk to The British Museum, the National Museum, and the Thames River. There are plenty of nearby restaurants and two parks. The rooms are not very big and the hotel restaurant seems expensive.
2026 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
James
2026 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sensational stay at Bertrand’s!! Wonderful location. Quiet and special.
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Mauro A M
2026 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A equipe de recepção foi sempre muito prestativa. Quarto impecável. Tudo novinho e de muito bom gosto.
2026 年 7 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jennifer
2026 年 7 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The team was great. Our room was smaller but we knew that from looking at the online photos. It had everything we needed. It was nice being on a quieter street.
2026 年 7 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Sophia
2026 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a gem! Conveniently located, steps from the museum and the staff was great!. The room was well appointed and breakfast was delicious. Sebastian checked us in and was very welcoming and attentive. Five stars!!
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Steven
2026 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a gem of a find! A last minute stay resulted in coming across Bertrand’s townhouse in a deluxe quarters and it was beautiful! I think it was the best nights sleep I’ve had in forever,great location,decor is really well executed and the rooms amenities were fantastic! Staff were more than helpful start to finish. We had plans for next Feb for my husbands birthday but they have now changed and we will be back for an extended stay!
2026 年 5 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Paul
2026 年 2 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff were brilliant and really attentive. The hotel facilities, bar and room amenities were excellent. Location is brilliant, round the corner from the British Museum and a short walk to the West End. Docked one star, as the room was a bit too small to shoe-horn a big double bed into.
2026 年 2 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Simon
2026 年 6 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Small room for a double and insufficient places to put stuff . Shower room very nice but a little too small and awkward . Noise of rock music rehearsal coming from building next door, morning , afternoon , night until 11 or 12 . Not horrendously awful but not great when paying 300 pounds a night . I must say the staff were very good and helpful .
2026 年 6 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
E
2026 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was beautiful, I was a little worried when they said our room was in the basement but it was actually gorgeous and had loads of natural light coming in.
Surprisingly large room as well, they looked smaller in the photos but maybe that was just the one we got.
Really lovely friendly staff who immediately offered us some water when we arrived as it was a hot day.
My one issue was the coffee machine. The pods weren't labelled so we didn't know if any were decaf. The machine also took ages to figure out, turned out it was stuck in a cleaning mode. Not necessarily the hotels fault though, just Nespresso machines.
That's genuinely the only issue I could possibly find. Perfect stay, just wish we were there for longer.