We had a great time staying at this apartment. Checking in was so easy and the management company arranged for a car to pick us up at the airport. The apartment was so comfortable and had absolutely everything we needed for our ten day stay. We have stayed in apartments throughout Europe, and for the price, this was the most comfortable.We really liked the location and were able to do everything throughout London using the underground. We liked being on the second floor and enjoy walking the stairs and to the subway, but if mobility is an issue then this apartment would not do. The management company left a thorough booket for renters, the unit was very clean and well maintained, the kitchen worked perfectly, and there was plenty of hot water and heat. I would stay there again on a return trip to London.