Is Acton Town Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acton Town Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Acton Town Hotel?

Check-in is from 2 PM–7:00 PM, and from 2:00 PM–7:00 PM. Late check-in is available during limited hours.

Where is Acton Town Hotel located?

Located in Acton, this hotel is 1.6 mi (2.6 km) from Royal Botanic Gardens, Kew and 3.1 mi (4.9 km) from Westfield London Shopping Centre. Wembley Stadium and Natural History Museum are also within 6 mi (10 km). Acton Town Underground Station is only a 2-minute walk and South Acton Overground Station is 14 minutes.

Acton Town Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Acton, a neighborhood in London, Acton Town Hotel is near the airport and near a metro station. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Check out an event or a game at Wembley Stadium, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed.

Visit our London travel guide

2/10 Terrible

Nathan

Mar 13, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

I was bitten to within an inch of my life due to the infestation of bed bugs at the hotel

Stayed 3 nights in Mar 2020

6/10 Okay

Aisha

Feb 15, 2020

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Outdated

Nothing special. Very basic.

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Feb 10, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient, very good price for this location

Stayed 1 night in Feb 2020

2/10 Terrible

Nicola

Jan 28, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and Dangerous with Bed Bugs!!

This is the most disgusting and dangerous hotel I have EVER stayed in. DO NOT STAY HERE!! It was cheap for outskirts of London but for the state of the hotel I would expect to get paid for putting up with the place! The carpark is tiny and gross full of rubbish and just smelt! The room looked like it had literally never been cleaned!! Dirt around th taps and around the shower! You could tell the carpet was disgusting also! Bed sheet looked clean but I still don't trust that it was actually ever cleaned or changed and did not fit the bed! Bed was unstable and uncomfy! Plug sockets were loose and coming out the wall and one didn't even work it was that loose. The window had a big gap underneath it and you coukd not lock the door from the inside which I find very dangerous especially since the hotel was so obviously dodgy!! Maybe the worst thing about it is that we found a bed bug and 2 days later me and my friend are still itching from the disgusting, infested, dangerous hotel room! I hope other people read the reviews first and anyone saying they had a nice stay clearly "work" for the hotel or in the hotel if you know what I mean! This place should be condemned and shut down! It would never pass a health and safety inspection!

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Jan 19, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Mala limpieza, la calefacción no funcionó ni el agua caliente

Stayed 2 nights in Jan 2020

6/10 Okay

Mamadou

Jan 3, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Le personnel accueillant est compétent et disponible. Le service du déjeuner est fort appréciable. Cependant, de nombreux points noirs sont à signaler. Le système de chauffage ne fonctionne pas correctement. Il faisait excessivement froid dans la chambre. Le chauffage est coupe par intermittence. L'eau chaude du lavabo est disponible une fois sur deux.. l'état général de propreté de la chambre est fort contestable. En effet les revêtements de sol (tapis et lino) ont subit une dégradation très poussée.

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Jan 1, 2020

Stayed 1 night in Dec 2019

2/10 Terrible

Claudio, Luino

Dec 26, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

La struttura non aveva nulla di positivo.ribadisco questa bella faccina rossa che ho premuto numerose volte nella recensione:TERRIBILE Stanza che non rispecchiava quella vista in foto,sporco assurdo a partire dalla biancheria a finire dalla doccia,per non menzionare lo strano "appiccicume" presente sotto le tazze del thè. Macchie gialle presenti sulle coperte,federe dei cuscini e coprimaterasso,sulla moquette e sulle pareti. Data la vicinanza alle cronache di Jack lo squartatore pensavamo fosse stato il set delle scene dei film. E non sto facendo ironia. Abbiamo evitato largamente la colazione presente nella sala al pian terreno. Termosifoni accesi perennemente con l 'impossibilità di poterli abbassare oppure spegnere,abbiamo dovuto tenere aperta la finestra. L'unica nota positiva e ripeto UNICA è stata la vicinanza alla metro che ha reso le giornate fuori dall hotel stupende! Oserei dire da rimborso! Non capisco come sia legale consegnare una stanza in quelle condizioni.

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Dec 5, 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2019

2/10 Terrible

Tiziana

Nov 30, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessimo

Pessimo, finestra rotta, tenda rotta, camera non sistemata per 2 notti su 4, 1 solo asciugamo a testa per tutto, neanche 1 sedia per appoggiare la valigia né un semplice attaccapanni per il cappotto, 1 comodino e il muro dall'altra parte, camere distaccate dalla reception ( per modo di dire), a circa 200 Mt e nessun modo di comunicare per qualsiasi emergenza. Sconsigliato vivamente, essendo un 2 stelle non mi aspettavo il Ritz, ma almeno un minimo di decente accoglienza, ultima cosa abbiamo dovuto versare anche una cauzione all'arrivo!!!

Stayed 4 nights in Nov 2019

2/10 Terrible

Jason

Nov 25, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy from head to bottom DO NOT STAY HERE!

In some cases when you book cheap accommodation you can expect to get what you paid for, but on this occasion, I found myself in a very dated hotel. The room smelled cigarettes, the basin smelled urine, the carpets were utterly disgusting, uncomfortable bed and to top it up, the bedsheet was dirty and I found bed bugs as well. The whole experience just makes me wonder how can this hotel gets a license to operate in such precarious conditions?! I stayed for 2 nights only and both nights I was not able to sleep. Very disrespectful guests coming and going throughout the night slamming doors and having loud conversations. The shared bathroom was so dirty and smelly that I decided not to shower or use the bathroom until arriving to the airport. Customer service is pathetic. So, no... I paid too much for what I actually got. Not a healthy place to stay.

Stayed 2 nights in Nov 2019

6/10 Okay

Eric

Nov 15, 2019

Disliked: Cleanliness, room comfort

Valable pour une nuit et rapide !

Prevoir ses équipements de toilettes - il n'y a rien !

Stayed 1 night in Nov 2019

8/10 Good

Brian

Nov 11, 2019

Liked: Staff & service, room comfort

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Nov 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Oct 29, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

各部屋でWiFiが使えることを確認して予約を入れましたが、与えられた部屋はWiFiが繋がりませんでした。WiFiが繋がる部屋に変更してくれるよう掛け合いましたが、どの部屋もWiFiは繋がらず、WiFiが繋がるのは、ロビーと食堂だけだと言われました。結局、4泊の予定を2泊で切り上げ、他のホテルに移りました。チェックアウトの時、レセプションのスタッフは別の人間で、WiFiの繋がる部屋に変更できると言われましたが、既に別のホテルに予約を入れたので、断りました。

Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Oct 28, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht empfehlenswert

Das Zimmer, besonders das Bad war nicht sauber. Das Bad roch stark nach Schimmel. Die Heizung ließ sich nicht regeln. Ein Frühstück bestand aus Toastbrot und Butter, weil der Lieferant angeblich nicht rechtzeitig geliefert hatte

Stayed 3 nights in Oct 2019

6/10 Okay

Elisabeth

Oct 26, 2019

Liked: Staff & service

Disliked: Cleanliness, room comfort

bra service

Hotellet var av enkel standard, men stemte overens med bildene vi hadde sett på forhånd. Veldig bra service fra resepsjonisten, som hver gang vi møttes etterspurte om det var noe vi trengte og om alt var bra.

Stayed 2 nights in Oct 2019

4/10 Poor

Alex, New York

Oct 22, 2019

Disliked: Cleanliness, amenities, property conditions & facilities

You get what you pay for with this hotel. I was in London for 9 days so really had to compromise . I saved a lot of money but... Pros for lack of a better term *a 2 min walk to tube station *small store right outside for snacks & small restaurants in the area *Room with twin beds is a lot bigger than other budget hotels Cons *Mold in bathrooms ceiling and bathtub (asked if they could clean explained it was in the caulking so cant come out) *cobwebs in room *old dusty sheets to match cobwebs *horrible smell in the hallways *room service don't knock just bust open the door (happened 4 out of 9 days until I told them to stop) *even though tube was close ,destinations were not *dark alley to walk through to get to rooms at nighttime All they have to do is give the place more TLC and it wouldn't be so horrible. Being transparent so it can help your decision...i saved a lot of money though 😑

Stayed 9 nights in Oct 2019

4/10 Poor

Verified traveler

Oct 21, 2019

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Oct 21, 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Sijainti on loistava, aivan metron vieressä. Aamiainen oli järkyttävä, käytännössä pikakahvia ja pelkkää paahtoleipää. Samoin hotellin äänieristys on huono, käytävästä kuuluu kaikki läpi.

Stayed 3 nights in Oct 2019

8/10 Good

Helena

Oct 14, 2019

Stayed 1 night in Oct 2019

4/10 Poor

Jérôme

Oct 8, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

très bien situé mais dans un état catastrophique

hotel dans un état calamiteux pas d'eau chaude dans une des 2 chambres salles de bains avec moisissures et fuites beaucoup de bruit pas de petit déjeuner avant 8h et au moment de partir le réceptionniste nous demande 10 £ de supplément par clé !

Stayed 1 night in Oct 2019

6/10 Okay

Fardowsa

Oct 7, 2019

Disliked: Cleanliness

Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Oct 5, 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Oct 4, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

Acton Town Hotel

Choose dates to view prices

Photo gallery for Acton Town Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Single Room, Ensuite

Single Room, Ensuite

Highlights

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Highlights

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Highlights

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Highlights

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Highlights

View all photos for Double Room, Ensuite

Double Room, Ensuite

Highlights

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite

Highlights

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

Highlights

View all photos for Family Room, Ensuite (5 People)

Family Room, Ensuite (5 People)

Highlights

View all photos for Family Room, Ensuite (6 People)

Family Room, Ensuite (6 People)

Highlights

You may also like

Courtyard by Marriott London Heathrow Airport

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Acton Town Hotel

Similar properties

Whitechapel Guest House

Whitechapel Guest House

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?