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"Helpful staff."

"Location was conveniently walkable to the meeting point for trollfjord cruise. Good view from the property. Breakfast was excellent. Staff was very friendly and helpful. Parking was very tight. However, we got the last spot."

"Really good breakfast, staff helpful. "

"Hotel view was spectacular, perfect location, easy for the ferry and yours. Best breakfast selection. Staff lovely "

"Fantastic location on the harbour front. Staff are great. Negative is the description on Expedia. There are only SEVEN parking spaces so became an issue with hiring a car. There is NO electric charge points so had to ask the very helpful staff at the Hotel. The car parking you need to download the app and is 250NK per DAY and is situated very close which isn't the issue but fighting with tourists and campavans which AREN'T supposed to park inside some of the car park. This isn't a reflection of the Villa but it's description on Expedia doesn't reflect the practical issues. Also had to deal with noisy people because of the Midnight sun meaning people still outside at night. The staff dealt with one issue promptly so no fault on their behalf. Had a great time and recommend but do your homework first. "

"Truly wonderful stay - would love to return! Highlights include the sea views from our cabin, Lofotspa experience under the midnight sun and the cabin decor - local books and art. "

"Very clean room with spacious bathroom. Heating in both worked very well. Excellent convenient location across the road from the main ferry terminal (for the Hurtigruten and Havila coastal voyages) and Airport Express Bus stop. Local bus stops, supermarket, shopping mall with pharmacy, Tromso's pedestrian high street (Storgata) and northern lights tour meeting points are all within 5 minutes walk. My arrival was delayed by 17 hours due to the last minute cancellation of 2 long haul connections by the airline but the hotel held my room booking for me when I messaged them en route. The included buffet breakfast was excellent! Andy at the reception desk was very kind and nice when I finally made it to check-in at 12 midnight. He told me where I could walk along the waterfront to see the northern lights. After an exhausting and unexpectedly stressful 45 hour journey and 4 flights, it was a welcome relief for check-in to go so smoothly. Note: Photos on the hotels.com and official hotel website showed the double standard rooms have sea views but this is not the case. Room 728 has a slightly obstructed city view. "