「We found out quite late we have no hot water. We called the staff who said they'll see what can be done and call us right back. They never called.
I the morning, when we asked again for the water to be repaired, they tried a few things and said they should be OK in about 10 minutes. We waited 30. Nothing happened, so we gave up.
Also, the closet door was missing a screw and the door came apart. 」
「Property was everything good from a huge chain of hotels. Everything good, well maintained, quiet, new, comfortable. Parking OK. Very helpful lad on reception.
Enjoyed the hotel.」
「Maria, who is front of house, was so welcoming and later, in the dining room she tirelessly looked after us and all the other guests. The food was fantastic and I understand her husband is head chef, Joseph Colman. The rooms were attractive and very comfortable with lovely bathrooms. I would certainly recommend this as a wonderful getaway. 」
「Absolutely beautiful property. Very well presented and clean.
Loved the hot tub.
Quiet location with lovely hill view.
Thank you for a lovely welcoming stay.」
「A beautiful converted train wagon nestled in the Welsh countryside. Very well put together with most amenities available. Very comfy bed - small but well sized for a intimate break together.
There were just a few things we thought to mention:
1. No WiFi came as a huge surprise. Personally we (and probably most) assumed there would be wifi. We would’ve really appreciated this being explicitly stated.
2. There was practically no communication from the hosts, just an empty email with a pin on...