Liverpool Vacation Rentals

"Breakfast was very good"

"The room was very spacious and comfortable once we turned the ac on. "

"Know before you go: No Elevator Sound Travels Easily between Floors Most guests can’t use oceanfront pool 20 minutes from Galveston Activities 10-20 walk to ocean (not oceanfront) No washer/dryer in unit "

"I booked 3 non refundable rooms. 1 of the rooms had 3 single ladies staying in it. I chose to put the room in "Lady1's" name. well it turns out Lady1 could not make the trip but the other 2 ladies did. When i got to the hotel, they would not honor the reservation because Lady1 was not present. They made me pay for the room again. I could have put that room under any of the 3 ladies at the time of the reservation so i just picked one. Who knew at that time she would not be able to travel. I understand not being able to change a non refundable rate but i should have at least be given the option to put one of the other ladies names. NOT HAPPY."

"Rooms are clean and most all of the dishes and utensils we need are provided!"

"We stayed here before getting on a cruise. I did not eat breakfast, but people in our party enjoyed it. The staff was very friendly and helpful. "

"We loved our time at Great Wolf! The facilities are great, and there’s so much for the kids to do!"

"We stayed here as part of a team with 5 rooms and this was a major disappointment. At check-in, I was told there would be an additional charge of 5 dollars per child over 12 per day, on top of what I booked on hotels.com. I was charged this for the 2 17 year olds in our room "to better accommodate" them. When I asked what that meant, she repeated "to better accommodate them" over and over. When I pressed, she said "to better accommodate them at breakfast and in case of noise complaints". They didn’t even eat breakfast. I dont recall agreeing to this when booking, and the only “policy” was posted at the front desk, which you obviously can’t see ahead of time. Our coach questioned it and was not charged at all. I was not so lucky. I was told a manager would be contacted, but nothing was resolved. The smell is awful. It stinks. Smells like cat pee and heavy perfume throughout the room, hallways, and elevator. One person in our group had to switch rooms because the ammonia smell was so bad and was told they were "accidentally" put in a pet room. Maintenance issues too. TV remote didn’t work, phones didn’t work, and the explanation involved humidity and copper parts. Batteries were replaced, still didn’t work. Room was mostly clean-ish, beds tight, but corners were dirty and the toilet barely flushed. Lukewarm showers at best. If I wasn’t with a team, I would have left."

"Renovations were loud. AC made various loud noise, even when not actively cooling. And faucet in bathroom was so loose you had to hold the base with one hand and open it with the other."