This facility does not run as a real hotel but rather as a family rental. I could not leave my baggage for a few hours after checking out because I was told no one would be there for the rest of Sunday! Seriously?!!
It is also so inconvenient that you have to leave your keys every time you leave the hotel and then get them back when returning. Usually, there is no one at the front desk, and you have to look around or call a number to get help.
Moreover, the furniture is pretty outdated from 50 years ago, and the water in the sink are either cold or too hot (two separate faucets); you cannot mix!!
Tervina
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Anthony
カップルで旅行
2024 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very friendly, room cosy with everything you may need within walking distance to all attractions
Anthony
2024 年 1 月に 1 泊滞在
2/10 (非常に不満)
Jamie
2023 年 8 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Couldn't recommend
Had to leave hotel before checking into room and fly home due to a family bereavement. Receptionist advised she would mention to management as she didn't have authority to process any form of refund and nobody was there who could. Messaged the following day and was advised by Sue she would look into this in the office that day. No response. Sent a follow up message two days later. No response. Ghosting customers a terrible example of customer service.