I didn’t get to stay here as I had no contact from the property until 1hr before check in.
I tried to call a disconnected number several times. Hotels.com tried to email and contact them on my behalf with no luck.
I had cancel my travel plans and business meeting because of this.
Rachel
2021 年 3 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 8 月 2 日
良かった点 : 清潔度、客室の快適度
Really nice place close to all amenities
宿泊されたお客様
2020 年 5 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 5 月 20 日
宿泊されたお客様
2020 年 5 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 16 日
気になった点 : 清潔度
宿泊されたお客様
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Booked a 1 bedroom apartment, on arrival we were upgraded to a 2 bedroom apartment. The TV wasn't working and we were hoping to watch the Wales game on Sunday morning. Not a problem upgraded to the penthouse. Superb
宿泊されたお客様
2019 年 10 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2019 年 9 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Wasnt quite to the stabdard of other serviced apartments ive stayed in in liverpool before
宿泊されたお客様
2019 年 9 月に 2 泊滞在
8/10 (良い)
Mario
出張
2019 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place, nice location, couple of small issues.
Stayed for work for 5 nights. Slight issue with the room door, which was rectified in a timely manner.
Also had a slight problem getting a receipt/invoice, although this may be a Hotels.com thing and not the accommodation.
Parking (the multi storey next door) was quite expensive at £11 for 8-12hrs and £17 for 12-24hrs but I suppose it’s a city centre so may be average?
Would stay again, but hopefully it won’t be such a drama to get an invoice/receipt sent through for my expenses.
Mario
2019 年 7 月に 5 泊滞在
4/10 (不満)
Miss K A
2019 年 6 月 27 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Smelly, broken bed, no tea or coffee
Things didn't bode well when we arrived to a locked door...called the number and we're given a code and told our apartment was unlocked with key inside. That bit was ok I guess but not exactly a check in...
The flat smelt of mould and cigarettes. There were 2 tea bags, no coffee, no sugar even though it specifically stated there would be. There was no hair dryer either. The light in the hallway didn't work.
The bed was so uncomfortable that at 2am i tried to move to the sofa bed in the lounge and discovered it was broken. If there had been more than 2 of us staying this would have been a disaster.
It was quiet and there was plenty of space but for £90 it was pretty awful. We'll be seeking a refund at least partially as it was not as advertised.
Stay in a hotel or an airbnb. Not here.