「This is a truly magical place. Secluded in an paradise island. Every single staff member did their best to provide us with a top-class experience. We only had one small hiccup with the concierge prior to check-in. We requested guidance in the country entry requirements and, although we were told that they would check with management, they never got back to us. It does not reflect poorly in the concierge but, in my humble opinion, in having the right training from management. No big deal. ...