The charming apartment was a great place to stay while we were in Lisbon. Lots of space and places to sleep. Although it was my cousin and I and we didn't need the space - it would be a great place for larger groups or families to stay as well. The location is great, only a short walk down the hill to the town center of the Baixa neighborhood. The street is pretty noisy and without AC, you need the windows open to sleep comfortably so if you're concerned about noise, would not recommend this place. Everything after check-in was great, however before that, we were not impressed with the management company. We got many different emails with conflicting information. Regarding check-in, they were very clear on directions (via email) of what we were to do when arriving in Lisbon, however but when we got in to town, that process was not followed at all. It seemed as though they would coordinate with us and find a convenient time according to our arrival details, that was not the case, our check-in time was scheduled without letting us know and resulted in us waiting 2 hours with our luggage and nowhere really to go, unless we wanted to haul our luggage up and down the hilly streets. The person we were instructed to call was very rude and not helpful at all. Our check-in assistant that met us at the place was very nice, very helpful and gave us lots of recommendations for where to eat/places to go to/see. However, all the check-in confusion aside, things after that were great. The apartment was clean, however there were little things like dishes in the dishwasher, no extra trash bags and no soap in any bathroom and a terrible smell from the washing machine. None of those things were too big of a deal for us as we were only there a few nights and were mostly out around town, however things to note and discuss beforehand should you decide to stay. All in all it is a great places to stay in a great location if little things like the above don't bother you too much.