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Hotel Excelsior

3.0 star property
Centrally located in Lisbon, this hotel offers free WiFi and memorable stays with knowledgeable staff, close to city attractions.

Choose dates to view prices

Hotel Excelsior, near Marquis of Pombal Square, offers continental breakfast and dry cleaning services. Guests enjoy free in-room WiFi, business center access, and the nearby Medeiros e Almeida Museum. Visitors consistently praise the attentive staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry
The current price is ￥17,065
￥19,566 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 3125

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Excelsior?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Excelsior on May 24, 2026 start from ￥17,065, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hotel Excelsior?

Check-out is at noon.

Where is Hotel Excelsior located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are also within 10 minutes. Marques de Pombal Station is only a 4-minute walk and Avenida Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

8.2

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 164 out of 712 reviews
Rating 8 - Good. 234 out of 712 reviews
Rating 6 - Okay. 183 out of 712 reviews
Rating 4 - Poor. 82 out of 712 reviews
Rating 2 - Terrible. 49 out of 712 reviews

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is weel maintaned a d in a good central area. Room was small,but you get what you pay for. I will probably use them in the future.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Cool place, very artsy vibe. Didn't do breakfast but it looked good. Great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cachibala

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and people , enjoyed meeting everyone and
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Rosser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good cleanliness good location was perfect
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, breakfast included, cool room with working AC, and near city attractions and transportation.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

fatemeh saber moghaddam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quick place and very close to everyone.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent location- right near the Hop-on-hop-off buses where all their routes start. Also the staff on the reception and in the breakfast room were amazing and very friendly. Breakfast was great with everything from omelettes to yogurts. We highly recommend this hotel- great value for your money.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous, friendly, and helpful. I had to borrow some stationary types itemsan they helped make a nubs reservation with a private company. The public transportation companies were all on strike that day
Stayed 1 night in Dec 2025
Verified

8/10 Good

XIOMARA

Great breakfast and location
Stayed 3 nights in Sep 2023
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very clean room. The bathroom in our room was almost too small to be comfortably used. The small sink combined with the shelf above made it nearly impossible to spit out toothpaste when brushing and toilet is too close to the wall ( and I'm not a large person). Otherwise, everything was very nice.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

Friendly reception clean room and daily made cleanliness was good close to metro easy to get around and some good inexpensive restaurants in area
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Fatima

Liked: Cleanliness

Lisbon in April

Hotel was decent enough and location was very good. Rooms were clean, beds were comfortable.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

anthony

Liked: Cleanliness
Nice and clean.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bruna Marisa Marinho Morais da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly and helpful.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities
Every thing was good. Sometimes the food in breakfast was cold but there was good variety. More fruit, less breads, my only wish.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Robert José

Disliked: Amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

Lisa

Disliked: Property conditions & facilities

OK

The hotel is ok. Room was very small especially the bathroom. But ok for a couple of nights. Breakfast quite good although 2 out of 3 days the eggs and bacon were cold. Quite good location especially for the metro
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Flavio

Liked: Cleanliness, staff & service, amenities
It’s ok for the price ! Good reception people
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

LJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

ASHEEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE - ESPECIALLY BY IG
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Louisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast! Super location!
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Price reflects the properties condition. In saying that it was fine. Breakfast decent for being included. Good place to stay
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

jose antonio

Liked: Cleanliness, staff & service, amenities
Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024