2/10 (非常に不満)
Trystain J.
2025 年 9 月 5 日
良かった点 : 清潔度
Place seemed clean and nice views from a little balcony, but that’s it. Poor check in - rushed, minimal and rude - only concerned about collecting 30 (cash only) for10pm late arrival (that definitely should be stated in the vrbo apartment description, not just buried in the instructions given the few days before arrival). While at the ATM we found no working light in the hallway and main bathroom. J*smine our check in person did not bother to mention this until we said something and only then stated “yeah, it exploded so use the hall light”. Seriously, toilet/ shower in the dark or with the door open for all to see!? So through her we spoke with supervisor M*ria about this being unacceptable and she said maintenance would come the following day and that we would receive a partial refund for this inconvenience. Maintenance did not come so I had to remove a light bulb from a lamp, step up on the bathroom counter and change the bulb myself. It’s wrong that I paid them 30 extra and had do their work. Also, kitchen cabinets broken when we arrived, sofa/towels worn, cracked entry table, and shower door doesn’t close completely so water gets on the floor. Although we knew there was no air conditioning, the place was sweltering. 2 weak fans did little and having the bedroom windows open to the street made it noisy. Further emails with M*ria about a refund were useless and she told me to ask VRBO, which also declined to help. Definitely would not stay here again!
Trystain J.
2025 年 7 月に 3 泊滞在