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Cruz Apartments

4.0 star property

Choose dates to view prices

A short walk from Marquis of Pombal Square and Avenida da Liberdade, Cruz Apartments provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Parking available
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Administrative fee: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: EUR 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 95870/AL

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is Cruz Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Cruz Apartments?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Cruz Apartments?

Check-out is at 11:00 AM.

Does Cruz Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Cruz Apartments located?

Located in Lisbon City Center, this apartment building is within a 5-minute walk of Avenida da Liberdade and Marquis of Pombal Square. Rossio Square and Santa Justa Elevator are also within 1 mi (2 km). Marques de Pombal Station is only a 5-minute walk and Avenida Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Amenities

9.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

Verified

10/10 Excellent

Chuyan

Liked: Cleanliness, check-in, communication, listing accuracy
Everything is excellent, staffs are very helpful and kind
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Excellent location and wonderful people
Stayed 4 nights in Apr 2025
Verified

8/10 Good

edith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Easy to take tours from location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

SRINIVAS

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a great find - very clean and spacious apartment, professional and helpful staff, and well-priced.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

KAMARI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and loved the scenic view! Great for families and very convenient to have full kitchen washer/dryer.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Cristy

Liked: Cleanliness, property conditions & facilities, communication
Located close to tourist attractions. The apartment was clean and the owners were very nice.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

marisa A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front staff was amazing, always available for questions. Wonderful apartment - so much space with two balconies.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

SAU MAN HAZEL

Liked: Cleanliness, property conditions & facilities, communication
Nice staff. Prompt response. Excellent location. Too spacious.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Nadra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very pleasant apartment, spacious and well equipped. Very good bedding. Excellent welcome and communication.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort, communication

A gem in Lisbon

We had a very spacious unit that was walking distance to everything we needed. Well equipped apartment and comfortable. I like that staff was always available in the hostel section next door.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Sei

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was too big for four people, but the kids enjoyed the spacious room. It's conveniently located near the station and the Auchan supermarket. During our stay, the air conditioner didn't work, there was no hot water, and there was a power outage, but the staff quickly responded and we were comfortable.
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, room comfort, communication

Spacious, clean and quiet

Surprisingly large. All staff was friendly and helpful. Very clean and the bathrooms were nice. The couches and chairs could have been more comfortable but we were out and about the majority of our time.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
amazing would highly recommend
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karsten

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay very much.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

mino

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome services and staff 👏👏👏
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay, close to everything in Lisbon. Apartment was spacious and just as advertised. Perfect for my family of five. Great views from the balcony of rooftop apartment that we rented. Check in was confusing since it was not in the same building as the apartment but people running the place were great. Highly recommend staying here.
View from balcony #1
View from balcony #2
Great words to live by hung in hallway of apartment
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Very spacious apartment. Highly recommend.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bernice

Liked: Cleanliness, property conditions & facilities, communication
Clean and spacious
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Monet

Liked: Cleanliness, room comfort, communication

Great apartment

I would definitely recommend staying at Cruz Apartments. All of the staff at the Hostel for check-in and other questions, were very friendly and helpful! The apartment was spacious and had everything we needed!
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

David

Liked: Communication
Disliked: Cleanliness
Large property with plenty of room for our families. Large space allows for comfort when you are at the apartment. Location is great - central location. Problem was the stench from the main washroom with a shower made it unusable and therefore the 4 teenagers had to use the master washrooms to shower. Door had to be kept closed to keep sewage smell from taking over apartment. Cleaning crew couldn’t fix the issue. Jacuzzi tub also had this smell and wasn’t useable. Dated furniture and some cleaning needed.
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cruz Apartments are a series of serviced tourist apartments one block off of the beautiful Av. da Liberdade in Lisbon. Our apartment was incredibly comfortable, with everything we needed as a family of four with two teenaged kids who do not prefer to share a room. There was a washer and dryer, a full kitchen with dishwasher, three comfortable bedrooms, two full baths and a family room/ dining room. There were balconies overlooking the city (and castle!) on each end of the apartment. It was a perfect situation for our family. The apartment was extremely clean and well-maintained. It was a bit worn at the edges, but no complaints here, the property was exactly what we needed. The staff were all very kind and very helpful. Definitely recommended, and we would absolutely stay here again on a return trip to Lisbon.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Ilaria

Liked: Cleanliness, check-in, communication, listing accuracy
Abbiamo soggiornato in questa struttura in un gruppo di 11 persone e l’esperienza è stata estremamente positiva. La posizione è davvero strategica: ben collegata con i mezzi pubblici e circondata da negozi e servizi, il che rende tutto molto comodo. Siamo rimasti particolarmente colpiti dalla cortesia e disponibilità del personale al front desk, sempre attento e professionale. Inoltre, gli spazi dell’appartamento sono ampi e ben organizzati, ideali anche per gruppi numerosi come il nostro. Consigliamo vivamente questa struttura, sia per la qualità del servizio che per la comodità della posizione.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Emplacement parfait. Sécuritaire. Propre .petit désagrément, si d’autres locataires entre tard, on entend le claquement de porte et les gens qui marche fort . Pas très bien insonorisé .
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, room comfort, communication

Bra, stor lägenhet med centralt läge!

Stor, bra och välutrustad lägenhet med två terasser på 5:e våningen. Perfekt för större familj eller kompisgäng. Centralt läge med närhet till kommunikationer. Bra med reception som var öppen dygnet runt. Perfekt att man kunde beställa taxi av hotellet- trevlig taxichaufför.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Rigtig fin lejlighed med god plads til 10 personer. Lejligheden ligger fint placeret i forhold til indkøb og restaurant besøg
Stayed 3 nights in Mar 2025