Located close to Rossio Square and Avenida da Liberdade, Castello Prime Suites provides a terrace, a firepit, and a coffee shop/cafe. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
Located in Lisbon City Center neighborhood, Castello Prime Suites is connected to a shopping center. Lisbon Cathedral and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Traveling with kids? Consider Fado Museum, or check out an event or a game at Jose Alvalade Stadium. Visit our Lisbon travel guide
Close to Santa Justa Elevator and Lisbon Cathedral, Castello Prime Suites provides a terrace, a firepit, and a coffee shop/cafe. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
You'll also enjoy the following perks during your stay:
An indoor pool and a children's pool
Luggage storage, outdoor furniture, and tour/ticket assistance
Coffee/tea in the lobby and a front-desk safe
Room features
All guestrooms at Castello Prime Suites feature comforts such as pillow menus and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at Castello Prime Suites?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Castello Prime Suites on Nov 22, 2026 start from ¥16,114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Castello Prime Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Castello Prime Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Castello Prime Suites?
Check-out is at 11:00 AM.
Where is Castello Prime Suites located?
This family-friendly Lisbon aparthotel is located in the historical district, within a 10-minute walk of Castle of São Jorge, Rossio Square, and Lisbon Cathedral. Avenida da Liberdade and Santa Justa Elevator are also within 15 minutes. Largo do Terreirinho Stop and Martim Moniz Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Castello Prime Suites Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
10
Location
8.6
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 57 out of 86 reviews
10 - Excellent
57
Rating 8 - Good. 16 out of 86 reviews
8 - Good
16
Rating 6 - Okay. 12 out of 86 reviews
6 - Okay
12
Rating 4 - Poor. 1 out of 86 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 86 reviews
2 - Terrible
0
Reviews
Verified review
6/10 Okay
Clifford
Jan 28, 2026
Liked: Cleanliness, communication
The room was in good condition and the staff were very courteous
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Laas
May 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Overall, the property, the staff, the welcoming personal and the amenities were excellent and accurate to the listing. One thing to note, be aware that the hotel is located between two very long sets of stairs. We didn't know this when we booked and we had a very heavy luggage to bring all the way up. Other than the accessibility, everything was excellent. The view from the fully furnished apartment view was stunning. The bed, the pillows, amazing! The is a jacuzzi downstairs, that is very pleasant. Lots of restaurants and attractions near by. Located in the older portion of Lisbon. Unfortunately this was our last stay and we were there for less than 15 hours but they also included breakfast in the morning and a coffee machine that you can use anytime. I would definitely book again but with a lighter backpack for luggage.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Stayed 3 nights in Jul 2025
Verified review
10/10 Excellent
Manuela
Apr 15, 2024
Liked: Cleanliness, property conditions & facilities, communication
great concept, absolutely fascinating location with a view to the miradore
Stayed 7 nights in Apr 2024
Verified review
8/10 Good
Robin
Mar 22, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.
Verified review
6/10 Okay
Verified traveler
Dec 21, 2023
Liked: Cleanliness, communication
Good hotel with charm & views
From B&B to hotel - there's still a lot of potential, so it's more of a 2* hotel. Friendly staff and the breakfast was perfectly adequate. Coffee and tea is free.
Stayed 2 nights in Dec 2023
Verified review
10/10 Excellent
Kudzai
Jun 21, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Stayed 1 night in Jun 2024
Verified review
10/10 Excellent
Samridhi
May 21, 2025
Liked: Cleanliness, property conditions & facilities, communication
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious!
The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
Stayed 1 night in May 2025
Verified review
10/10 Excellent
Claire
Mar 9, 2025
Liked: Cleanliness, room comfort, communication
A perfect find!
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
Stayed 4 nights in Mar 2025
Verified review
8/10 Good
Verified traveler
May 3, 2024
Liked: Cleanliness, room comfort, communication
Centrally located. Beaut
Stayed 1 night in Apr 2024
Verified review
10/10 Excellent
Verified traveler
Nov 12, 2023
Liked: Cleanliness, room comfort, communication
Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++
Stayed 3 nights in Nov 2023
Verified review
6/10 Okay
Brian
Oct 26, 2025
Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Stayed 4 nights in Oct 2025
Verified review
8/10 Good
Michael
Oct 24, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
Stayed 7 nights in Oct 2023
Verified review
10/10 Excellent
Nina
Sep 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Stayed 5 nights in Sep 2025
Verified review
6/10 Okay
Verified traveler
Dec 5, 2024
Liked: Room comfort
Lovely views, very noisy
Firstly, the good points… beautiful views from the side we were on, breakfast was nice, staff were nice and helpful.
The bad points.. unfortunately, we had a few issues during our stay; the jacuzzi was cold, shower water was also freezing cold on a few occasions, dirty damaged blinds. The noise was terrible, whenever people sat out on the terrace, we could hear conversations word for word from our room, with all doors and windows closed. Also, on numerous occasions we could hear other guests having sex, using the toilet and their bathroom fan. I didn’t get a single full night sleep, as the noise was that bad that I’d be woken up through the night.
Great location because of the views, close to the castle etc. however, I would feel very unsafe walking around nearby on my own on an evening. Also huge flights of stairs leading up to it.
Stayed 3 nights in Dec 2024
Verified review
8/10 Good
Richard
Oct 20, 2026
Liked: Cleanliness, check-in, communication
It is a very long climb up stone stairs to the hotel in a challenging neighboirhood with frequent police presence.
Stayed 6 nights in Oct 2026
Verified review
8/10 Good
Amberley
Mar 28, 2025
Liked: Cleanliness, property conditions & facilities, communication
This hotel is a wonderful option for a cozy stay with the best views of the city!
Stayed 1 night in Mar 2025
Verified review
10/10 Excellent
Verified traveler
Aug 6, 2025
Liked: Cleanliness, room comfort, communication
Great short stay in Lissabon! Surroundings/location are not ideal but the hotel is great!
Stayed 1 night in Jul 2025
Verified review
10/10 Excellent
Sharon
Sep 11, 2022
Liked: Cleanliness, room comfort, communication
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
Stayed 6 nights in Sep 2022
Verified review
10/10 Excellent
Toby
Nov 30, 2022
Liked: Cleanliness, property conditions & facilities, communication
Marta and the rest of the staff were so welcoming. It’s a great location and you’ll love the view from the open deck bar area
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Hanna
Jul 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
Stayed 1 night in Jul 2025
Verified review
10/10 Excellent
Sylvain
May 10, 2023
Liked: Cleanliness, room comfort, communication
Recommended!
Friendly staff and great view! Worth the stairs :)