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「The Inn is going through renovations so the grounds outside were quite a mess. But the rooms are updated and very clean and the bed was super comfortable. The woman that checked us in was very friendly and gave us some good advice for places to eat and things to do. We would definitely stay again.」

「Beyond my expectations!」

「Everything was great hope to stay again on my return to Banner Elk.」

「Front desk people were very friendly. Went to the restaurant on the property and it was good. Staff there very friendly. Nice big wooden king sized sleigh bed in our room. Window a/c unit cooled well but couldn’t close blinds in front of it, which was a little strange.」

「Love how the layout of the property was.」

「Clean rooms. However it is dated. Restaurant is permanently closed on site.」

「Staff were friendly and helpful. Maids were as well. We accidentally left an item in our room upon departure and staff members called immediately to let us know and held the item at the front desk for us to pick up.」

「コテージは言うことなしきれいで使いやすかったです。立地は人里離れた環境で、落ち着いた雰囲気がありました。静かに過ごすにはもってこいの場所です。受付の対応もすごく良かったですが、残念なのは一つ、コテージではwi-fiは全くつながりませんでした。受付に何とかしてもらおうと掛け合いましたが、結局無理。ロビー2階のラウンジではつながります。加えて、山奥過ぎてAT&Tの携帯電波もほとんど入りません。　　Cottage was very beautiful and useful. Hotel location is so quiet. If you want to spend silent, it is best location. Reception also had very kindful good support for visitor.But unfortunatory, we could not use wi-fi at cottage. I asked reception for use wi-fi in cottage. For 3 days no change...

「Everything was awesome! Breakfast was absolutely incredible!」

「Cleaning staff were nice. Building needs a lot of maintenance work. Locks worked off and on. Pool and hot tub combo are nice but the water in the hot tub didn’t look so great after our first day, not sure it was getting cleaned. Heard other guests say the same thing. Only one working elevator, I don’t mind taking the stairs but they were in disrepair as well. On site kitchen seemed nice on the list of things but prices were a bit high for what it was. $15 for a 3 egg omelet I could get a the...

「Loved the adjoining rooms so we could easily spend time with our grandkids. Pool was fun for our grandson. Breakfast was good too. Staff was very friendly and accommodating.」

「Great stay!」

「Everything was clean and the staff were great. We did have an issue with the lock sticking on our door so we couldn't close the door. But otherwise everything was great. It's in a quieter location a little outside of Boone.」

「Clean, comfortable rooms. The staff was friendly and helpful. There was decent breakfast selection. I would recommend staying here!」

「the place was a dump - they have alot of work to do...」

「We stayed 3 days and we enjoyed this hotel very much. Accessibility to major spots were excellent and Harris Teeter was within 10 minutes from the hotel. Only complaint can be less availability of kitchen such as sink, pot and microwave machine. But we could survive with ready-to-eat meals. Overall we recommend this hotel.」

「The room was clean, the bed comfy, and everyone was very nice and helpful.」