We arrived during the week at 10:30 pm. They were going to charge us four times more than a taxi to come pick us up so we grabbed a taxi instead. When we got there they told us the 5 of us could not stay in the room we reserved because they were doing renovations to the third floor where the room was. They put my husband and I with our 3 small children in two separate rooms. We have lived in Peru for more than a year so our standards are not as high as North American's standards are. That being said, the conditions were not terrible but the entire house smelled like cat pee and all of our clothes smelled like it too when we got home. The reason I booked with them was because they had a great breakfast with eggs so my gluten-free son could eat something in the morning. The next morning we noticed that no one who was staying there ate anything but when we when tried to eat breakfast the server told us they were out of everything and only has a few rolls left. That is not ok with me. Even if everyone had eaten that morning, they knew how many people they were going to have there and did not make sure they had enough food. We had to leave earlier than intended to get to the airport in time to eat an expensive breakfast there. This was NOT worth the money and I will not be staying here again. There was a very nice place on the same street that I would rather have stayed at. There is not even a sign outside to tell you when you get there so we were lost at first that night.
Bradley
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 12 月 3 日
気になった点 : 設備とサービス
Viaje a Lima con mis hermanos, para un concierto. Cuando llegué al hotel me dijeron que habían cancelado mi reserva, porque no llamé para reconfirmar. En los detalles de la reserva decía que no era necesario llamar para reconfirmar. Pésimo servicio.
宿泊されたお客様
2019 年 11 月に 2 泊滞在
10/10 (非常に良い)
Diana、Ciudad de México
出張
2019 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El concepto me parece increíble, de lo más acogedor. Muy amables y confiables. Blondy hermosísima. Sin duda lo recomiendo y volvería.
Diana
2019 年 10 月に 6 泊滞在
8/10 (良い)
Jme、NYC, NY
出張
2019 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe location, easy to get to, humble, great place to crash and have a quiet night of sleep.
Jme
2019 年 10 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 6 月 25 日
宿泊されたお客様
2018 年 11 月に 7 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 6 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 6 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible experience.
Terrible experience. Loud house and bad service. Had to wait 15 min outside the night I arrived for someone to open. I had to go to the living room area to ask for silence on a Wednesday at 1am. I also had to beg to get (a very limited) breakfast even though I communicated multiple times that I needed to leave early, and actually did not get any for 2 days of my stay. The bathroom was not cleaned a single time and the linens only once. I would not recommend this place.
宿泊されたお客様
2019 年 5 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 3 日
宿泊されたお客様
2019 年 5 月に 2 泊滞在
4/10 (不満)
Alfonso
2019 年 4 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Deben mejorar la limpieza y especificar que el baño es compartido.