The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Vicki
2024 年 4 月に 9 泊滞在
6/10 (普通)
Robert
2024 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked.
Bathtub had hotwater but the shower was only lukewarm not hot.
Excellent breakfast!
Robert
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Rachel
出張
2023 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely staff and clean, spacious room
The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Rachel
2023 年 6 月に 3 泊滞在
8/10 (良い)
Anvar
2023 年 5 月 8 日
Anvar
2023 年 5 月に 1 泊滞在
6/10 (普通)
REGINALD
2023 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.