Find hotels near Lexington City Hall, Lexington from ￥11,089

"Started badly. First person at Reception wasn't pleasant or helpful and totally lackluster. She left us standing to wait for a manager. I offered to let her serve others waiting behind me. She said it wasn't necessary. Breakfast was missing cutlery. Room was clean. Shower didn't have hot water, just luke warm. There were no amenities in bathroom. 3 tissues in the box? I was disappointed because I remembered it being nicer and worth the price. "

"The Residence Inn is within the area we always travel to. The rooms are great, the carpet, the tile, the tops of all tables and dressers, bathroom, kitchen, etc. always very clean. We never have been there when everything was not clean and in order. The Staff are always friendly and helpful. Every hotel or motel should be like this one. We have stayed at other places in the Jackson, TN area before, but when we found this one we don't bother to go anywhere else."

"Clean and comfortable "

"Good value, comfy bed"

"The staff was nice but check-in isn’t until 3pm so we had to leave and come back later. The electric window blinds were confusing to work. Had to call the front desk. We requested a handicapped room and it was large and comfortable but one nozzle in the roll in shower was loose and water spilled all over the bathroom floor so I had to dry that up. The wall plugs between the beds were loose so our plugs wouldn’t work. Other than that, the room was comfortable. We didn’t use the pool or get the breakfast. "

"Clean, good size. Location was convienent."

"It's an older motel, but it's being renovated. The heat lamp bulbs in the bathroom were missing and you could see a little age in the bathroom, but it was clean. No mold or mildew on the shower curtains, that was great. The room was spacious and clean. Nee flooring in the room and the sink was in great shape. Ice bucket had a crack in the bottom, but that was replaced. I would recommend some sort of black out shade for the window. While the current shade does a good job of blocking most light, a decent amount does still get through. It's a great place for an overnight stop to rest. The room was comfortable the a/c unit worked great. Patty's Restaurant is across the street and you will be full when you leave. Staff was very friendly."

" one staff member or owner to treat me like crap after having to go replace debit card when returned one stated: "When u check out "REMOVE YOUR THINGS" never been treated so badly by any hotel employee I was really upset I had already paid for 5 nights before the 7th I had to go replace debit card which was not my fault but the way I was talked to for embarrassing and hurt me The room was Clean, everything worked except water wasn't hot enough other than that up until April 7, 2026 most staff if not all of the staff was friendly until 1 person, on April 6th my card was locked due to suspicion of fraudulent charges, so I had to go to replace my debit card which was only 2 miles down the road the morning staff understood and also put in consideration that electric went out the day before for 1 hour, later than night and next morning it was raining hard which made me need to leave later to get ID, and I'm Disabled Veteran and can't jump up in rain and leave had to wait to take medication also loosing money in washer and dryer but staff dried my clothes & told will be refunded funded for both next day told only for dryer not $3.75 for washer 2 days later never refunded for washer let's it go after allowed me to keep my things in room to go get new card paid by 2:00pm. When returned was told REMOVE UR THINGS AT check out 11:00am until 3:00pm if you stay again I am a member with Hilton, IHG, and Wyndham, none OF THOSE located here next tune I will just stay in Jackson TN"

"Everything was good and decent. But don't expect to get your deposit back. Even if the room is clean when you check out"