レノックスのヴィラ

「Room was no smoking room and smelled like cigarettes. Huge stain on chair and couch in room. 2 pillows on each bed, super flat. Linens on bed were thin, no comforter. Called front desk to ask for extra pillows, they said they didn't have access to any linens "after hours". Asked for pull out cot so one person could sleep alone in 2 person bed due to back issues, stated they did not allow roll outs/cots even when we offered to pay extra. Price was outrageous for lack of amenities, no...

「Great place」

「部屋は、暗く清潔感は感じられなかった。ベッドの上、バスルームの窓枠に虫がいたりカーテンが幅広くないのでシャワーのお湯が外にはねてしまった。 値段も場所柄か高かった。タングルウッドまで近いが、正直、次は泊まりたくない。 受付の人は感じが良かったので残念でした。近くにスーパーがあるので水や食べ物が買えたのは良かった。」

「Overall experience was great, just wish the TVs were up dated and the back of building on the patio was landscaped and cleaned, but nice」

「The pictures shown on your site are not representative of this motel. We pulled into the drive and turned around and left without even checking in. There was debris leaning on the building outside of several rooms, the landscaping and parking lot was over grown. You could not even see the pool from how overgrown the weeds and bushes are. If the outside is this unkempt there was little expectation of the condition of the rooms. So disappointing that the online photos are so deceptive.」

「Property is sprawling and unwieldy. Couldn't find the main office for 10 minutes (went to 2 other buildings). Check-in - 4 people at the desk, but only 1 actually checking people in. Lower floor of "villa" smelled funny. Mildewy smell in tub. "Market" is actually a tiny area with some cold drinks, candy and "breakfast" - which is microwaved eggs and pancakes served by unhappy people. Coffee was instant and priced at $3.25 a cup. Pool area was chaotic and unsupervised. Roving bands of teenagers....

「Be careful - this property charges your credit card for the stay when you check in online, after you’ve already paid Expedia. It is very difficult to reach a responsible individual/manager to resolve the billing dispute, and they haven’t been responsive to Expedia either.」

「Lovely stay!」

「清潔で部屋の装備も充実している。朝食込みでリーズナブル」

「朝食がついているのはよかったのですが、フロントでパンを焼いて、部屋に持ち帰って食べなければいけないのは不便でした。ベーグル、果物、ヨーグルト、ジュース、コーヒーと一通りのものがありましたが、トレーがないので、部屋とフロントを往復している宿泊者もいました。私たちはタングルウッド音楽祭のため宿泊したのですが、ホテルは１５分くらいのところにあり、帰りの車の渋滞にも合わず（反対方向は渋滞中でした）、所在地はよかったです。」