We had an absolutely wonderful two week stay with 3 family members in this first floor apartment! The owner was so accomodating, a lovely person and great to work with. She anticipates her guest's needs and goes out of her way to make the rental feel like a home. When we arrived, there was coffee, sugar, converters and a host of other items waiting for us for convenience. The apartment was well appointed with everything you might possibly need, VERY clean and centrally located. Bakeries, cafes and restaurants all in walking distance. Streetcar stop easily accessible for a short trip to downtown Heidelberg. We definitely plan on staying here every time we visit!! Best experience we've had with HomeAway ever!