This property had no heat (40F outside) and was extremely cold. Mildew in shower and mold on ceiling and window frames. Loose carpeting tripped wife at top of stairs. Staff failed to explain that the heat wasn’t working. Also, room not as described. Supposed to be two bedrooms with three beds but was one tiny room with two beds. Was not offered compensation and wanted to charge more for additional space.
Michael
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Brody
2024 年 3 月 23 日
Brody
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Jesse
2024 年 2 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was filthy the bed was old and worn the mattress was all wavey from being old the loo roll holder was hanging iff the wall the shower door handle was hanging off. The extractor fan wa filthy the ekectric heater was broken the mirror in the room was broken there where hokes in the wall behind the door wall paper torn and had parts missing... no hot water and the sink was blocked... avoid at all costs
Jesse
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Ryan
グループ旅行
2024 年 1 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awful
Terrible. We arrived and room was freezing, staff said they would make sure it was warm when we came back. Still hasn’t been touched at 01:30. Came with a small heater had to sleep with clothes on. Big damp patch on ceiling, bathroom cold and damp with radiator hanging off.
Ryan
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Renifrida
2024 年 1 月 19 日
Renifrida
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Kudzai L Deka
2023 年 12 月 16 日
Kudzai L Deka
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Roopinder
2023 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Roopinder
2023 年 12 月に 1 泊滞在
4/10 (不満)
Michelle
2023 年 12 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was ok, nice and warm very basic. But it was a cheap stsy. Only one glass, and not much milk for tea and coffee.
Bed comfortable. The stairwell going up to the room was hard work. No lift.
Ok for a night. I would not stay again.
Michelle
2023 年 12 月に 1 泊滞在
4/10 (不満)
L
出張
2023 年 11 月 28 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I arrived and had to go back to reception for toilet paper because none was in my room.
I could barely get in to the shower as the doors only opened to about 50cm and we're far too narrow for anyone to fit in.
Wish I hadn't as once I was in there was no hot water - it worked in the sink.
The staff were helpful but overall it was not good