5 stars to the property owner - 3 stars for the management company. We booked the home for the exterior features: the pool, spa and outdoor TV, as we wanted a comfortable place to spend time at while visiting the area. We requested the spa information the morning of day 2 and did not receive a response for 9hrs. Unfortunately the outdoor TV was broken during our week long stay, and assurances that it would be serviced “ASAP” did not come through. The pool was left with a vacuum in it the whole week that only worked two of the days (the first, and day 3 after we expressed how disappointed we were in the pool maintenance), so by the time we called it quits and left a day early, the pool floor had quite a bit of debris despite the owner coming on the 3rd day to show us how to work the system - located directly beside the primary bedroom. Bring earplugs!We could definitely feel that this home is new to the rental market and still working out kinks with the management company. Nothing in the home was labeled or clear for protocol, so the dishwasher chimed constantly (finally ran it just to get it to stop), the fridge randomly chimed throughout the day, the hot tub heat is behind a locked gate that you need to request access to, there are no notes or checklist for check out. The home itself is very attractive, comfortable beds, extensive linens that were fresh and clean. The kitchen is well equipped with gadgets galore! The owner clearly went above and beyond.