When we arrived the floor was absolutely filthy. Everyone took our shoes off at the door, and within a few minutes we all had visibly black feet. The floor is all tile and was noticeably sticky throughout the house. I found a mop in the utility closet and mopped the whole house. There was also a swiffer in the utility closet and it was obvious the swiffer is what was used to clean the entire house.The rugs were also noticeably not vaccumed.The hot water lasted about 5 minutes and would run cold. The bedding in each room had black hairs all over the sheets like they hadnt been washed since the last guest, so i washed all the bedding as well. No laundry soap in the unit so i purchased some. We cooked everyday we were there, and almost all the dishes in the cabinet needed to be rewashed. On our 3rd day there the water heater went out completely. The host was quick to answer her phone and instruct us how to reset the water heater, which we did, but it did not fix the issue. However, host was avaliable to respond to us.