Loud music well into the morning hours. If you need to get some sleep don’t stay here.
2024 年 12 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Robin
2025 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Mixed blessings
Very pleasant staff. Problem with door keys. Hotels.com admin staff online very unhelpful when payment choice changed. Remained refusal to help and caused me many problems and time wasted. Hotels.com should remember customer service more important than rules.
2025 年 8 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
John
2025 年 6 月 28 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The best thing I can say about it is that the room was relatively clean.
None of the bathroom fixtures worked quite right. The bed frames were infested with termites.
But we didn’t see any other bugs or any other vermin.
The area that it’s in and the maintenance of the exterior was well below par.
I cannot recommend.
2025 年 6 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
dennis
2026 年 1 月 18 日
気になった点 : 清潔度、施設のコンディションと設備
The room wasn't clean, no room key was given at check in. My email to Orbitiz. The insult is that Orbitiz would list the property and then offer a 25 one key cash. Never use Orbitiz that is the take away.
Subject: Re: Refund Request – Itinerary #73350419445663 | Seacoast Hotel and Resort
Hello Sumit,
Thank you for the update, however I strongly disagree with this outcome.
I am requesting a full refund due to the condition of the property and the room at check-in. My reservation allowed check-in at 3:00 PM, and when I arrived around 4:00 PM, the room I was assigned was still dirty and not cleaned. I was literally allowed to enter a room that was not ready for occupancy, which is completely unacceptable.
In addition, the overall condition of the hotel was unsanitary and filthy, and not consistent with what was advertised at the time of booking. I have photos documenting the condition of the room/property and can provide them immediately upon request.
Offering $25 in One Key Cash does not resolve the issue and does not reflect the seriousness of the situation. I am asking Orbitz to escalate this case to a supervisor/manager who has the authority to approve the refund.
Please have a manager contact me directly at (713) 505-6880 as soon as possible.
If this matter cannot be resolved promptly, I will move forward with disputing the charge through American Express, using my documentation as supporting evidence.
Thank you,
v/r
Dennis Avila
(713) 505-6880