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"very good breakfast and very helpful staff my stay was all around great "

"Break"

"Great"

"My daughter and I came to Charlotte for a concert so this was an overnight stay. We found out at the hotel that it was getting renovated, alot of drilling and saws noises. If I knew sooner I would have booked elsewhere. We spent a hour in the room bedore leaving for the concert it was 80 degrees in the room but cooled off gradually. We washed up and if you ran water in the sink, the tub would start making gargling noises. ( The tub also made the same noises when we took showers later, those pipes had alot to say.) Then my daughter picked up a wash cloth and a roach or bug egg was secured to it. She was grossed out so we checked the other cloths and towels very carefully before using them. When we got back after midnight it was a little warm but I am having hot flashes so I was not sure. But my daughter's tried the thermostat and it would not work. I did not asked to be moved to another room since it was after midnight close to 1 am so we just slept as well as we could. The staff was super nice and the room itself was very spacious with nice furniture. The beds were soft but I would not stay there again. Thank you for your time. "

"The staff was very helpful with every question we had, and informative. The property was pretty clean and spacious. Overall we had a nice stay."

"Friendly staff! Easy no hassle service. "

"Air conditioner was an after the fact install, very loud and room was to warm to turn off. No hot water, called front desk, no phone in room, front desk said they would check on it, 3 days later still waiting to hear back. Turns out it takes 20 minutes for hot water to show up at the room."

"Was extremely clean and very friendly staff. Downside was no coffee makers, clock or plastic/glass cups in rooms."

"Everything was great "