2/10 (非常に不満)
Simone
ペット同伴の旅行, 家族旅行
2025 年 7 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
This stay started off beautifully. I'm so disappointed that the bigotry of one individual can affect not only an otherwise good experience into a lessoto discuss racism and discrimination to a 17 yr old black child. To have someone tell blatant lies on a child while also violating his right to privacy as well as his right to exist without consequences for merely doing that. This review would go on but because I will be taking some legal actions, I will caution anyone who stays here with Briana as a manger to record every correspondence and/or interaction with her. She is the epitome of what one would consider a pathological liar. Fortunately I had the wherewithal to record her belligerent interaction with me and was able to also record her saying that she would create fraudulent charges on my card because she seemingly lost control of her own behavior when she realized she could not intimidate me with threats of security and police. My husband and I are both combat veterans and unfortunately outside of uniform, our family still has endure the bigotry that people like Breana perpetuate in a climate already so delicate when it comes to race relations. I would also like to give all my appreciation to Brandi (front desk) and Sherry (housekeeping manager) for treating myself and family in a way that was so patient and kind during a very difficult situation. It's strange what people become managers when their subordinates are clearly more qualified. Hospitality isn't for all!
Simone
2025 年 7 月に 1 泊滞在