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"Clean "

"The staff that checked me in on Thursday night wad one of the sweetest I have ever interacted with at a hotel. Room was incredibly clean and very nice. Beds were comfy. Climate control was perfect. The Dove toiletries were a nice touch and I always love the big bottles in there rather than the individual tiny ones. Only hiccups were that the water was luke warm on one night and completely cold the next morning. Took my shower early on night 2 and it was nice and hot. My work colleague on another floor also had cold water in the morning. I haven’t been in a hotel with room service since before Covid. I came back and was surprised to see the room was cleaned up and the bed was made. Such a nice treat. Also, the cinnamon rolls… 10/10. They are amazing. The snack selection up front is sparse and expensive. Overall a nice stay with some of the best and friendliest staff, but the tepid/cold shower twice was definitely something that could keep me from coming back. "

"Na"

"Meh, check in was meh. I commented on that earlier. Check out was meh. Very unenthusiastic staff asked about confirming no incidental changes “we’ll email it to you. I like to confirm before I leave “. Makes me wait then says “balance is zero”. As I said less than enthusiastic Whole building had weird smell. It’s under construction and you feel and see it"

"The window in our room felt like it was open the whole time. Not great windows to keep the sound out."

"T"

"There was an extra charge on my credit card that I was unaware of when checking in or checking out. I’ve tried to reach out for an explanation and have not heard from the hotel. The bathroom had pee on the toilet and hairs in the shower. You could hear the elevators movement in the room and the door to the elevator sounded like screeching metal. This was distracting throughout the night."

"Wonderful place to stay. "

"Belle grande chambre très propre l'hôtel est très récent, il n'a même pas 1 an "