ラゴス エ ヘルヴァス ホテル

「Food, staff and amenities were all great」

「Love this place. Very convenient for the airport with a nice pool and sun loungers. Sadly the restaurant next door has closed since our last visit but Pingo Doce supermarket is only a short walk for a picnic or they have a cafe. Only improvement would be a kettle in the room!」

「I don’t know anything about the property. I booked the place by mistake via Expedia, and neither the hotel nor Expedia offered any financial relief. It cost 3 days/nights. Instead of the hotel trying to track me down, it was simpler to just register me as a no show and charge for 3 nights.」

「Great place for a family - beach within a short walking distance, several pools and a playground to keep kids entertained. Staff are lovely, we had a great stay, our second time there. Took a couple of days and a few requests to get a highchair though and never received coffee pods for the machine despite asking a few times. We also didn’t have any washing up soap or detergent for washing machine which we had last time, but perhaps amenities have changed. Really nice resort and staff, we would...

「Tout était parfait. Chambre très confortable. Le personnel était extrêmement courtois et chaleureux à la fois, surtout au resto italien Lina où nous avons pris le dîner 4 soirs d'affilée. La nourriture y était succulente! Personnel le matin au petit déjeuner très courtois aussi ainsi qu'à l'open deck ! On a adoré cet hôtel!」

「従業員が全員驚くほど親切。 頼んだことに対し、常に気持ちよく対応してくれた。」

「Fantastic place 」

「最高に心地よかったです。 スタッフの方のホスピタリティも最高！」

「冬の閑散期ということで部屋をアップグレードしてもらいました。レストランのバトラーも非常に親切で地元の色んな話をしてくれたし、フロントの対応も素晴らしく、大変居心地が良かったです。それと、シーツがとても柔らかく仕上がってて良く眠れました！」

「Kitchen not well equipped for cooking, just warming up or cooking eggs, very few utensils and no oven. Cleaning staff friendly but not English speaking. Although Expedia stated that a hair drier available on request, we requested one and were told by the reception person that it was not available! Really disappointing, but parking very easy and location ok to walk to oldtown/ center town, although not always through sidewalks, watch the traffic and walk fast. 」

「Generally good value for money and good as stopover after arriving at nearby Faro airport but we were disappointed not to have any coffee or tea making facilities in the room.」

「屋内プールは小さめですが、子供達は喜んで遊んでました。サウナもありました。 部屋にケトル、コーヒー、紅茶はありません。」

「5 stars」

「Amazing customer service. Great hotel and very close to a wonderful sandy beach. 」

「Was great. Had everything we needed. Loved the pool and buffet breakfast. Was close to lots of restaurants. 」

「Beautiful hotel and lovely staff, perfect location and delicious food and drink. Definitely will be going back.」

「海沿いの素敵で清潔なホテルです。 海側の部屋だと干潮満潮で姿が変わる様子が楽しめます。町側の部屋も泊まりましたが、駐車場と小さな広場しか見えません。 朝食は少しオカズの種類が少ないのが残念でしたが、パンは色々な種類があるので不満はありません。」