ラファイエットのスパのあるリゾート & ホテル

「対応はよろしいです。以前あったシャトルサービスがなくなったのは残念でした。」

「Front desk and guest service staff were unfriendly and upon coming to the reception desk for check-in, they were looking down at the computer and were not happy to assist, even one of the staff said she was sending a message to her dentist...the guest service staff was just so rude. I regret that I made the booking with Kimpton as never had a such experience at any other hotels I stayed in the past 30 years and even it became a negative impression of San Francisco..」

「The location was great, and the hotel staff were very kind. I had a rental car, and the valet parking service was smooth and effortless.​​​​​​​​​​​​​​​​」

「静かで広々とした部屋は良かったです」

「We have great memories of this hotel. But for one thing, we stayed in a room with a door connected to the next room. The people in the next room that was connected to the door interrupted our sleep by laughing and talking loudly until 2 a.m. How loud the sound was, it seemed to be in the same space. And for two days... The hotel will have to find a good way for other customers. Otherwise, it will give other customers a sleepless night. Everything was good except that.」