La Poza de Las Mujeres

Really was an easy check in/ out . Staff had no problem bringing new sheets or towels. No one really bothered.

Staff is extremely attentive and courteous. Hotel is beautiful and rooms are spacious and comfortable. As any new hotel, however, there are some service issues that need attention. Our room had a fridge and microwave, but no coffee maker nor glasses. There was no bathe gel in the shower dispenser. We asked for it, but it never came. There are no house phones in the room, so you have to use your cell to call or text the main desk. I lost my signal, so i had no way of calling the main desk to complain about a loud party in the room above us that lasted until 2am. A great breakfast and good coffee made up for some of the lost sleep, and the day manager quickly reimbursed my deposit to make up for the inconvenience. Therefore, I would say this hotel is worth it, but they need to add some amenities, like a house phone, better monitoring of other guests, and supplies to make it really wonderful.

Excellent, was a wonderfull stay