Find hotels near La Galleria, Montelupo Fiorentino from ￥11,940

"This place is amazing. "

"Incredible experience. Of course, the house and property were gorgeous. The views were better than the pictures. What really made our week stay at the villa the most special was the service. Jacopa and Beatrice made us the most delicious welcome meal upon our arrival. Throughout the week they were available to answer any question and give direction on activities. We had a birthday to celebrate - and they arranged for a special birthday cake from a bakery to be made and delivered to the villa. Would love to come back someday! Thank you for the best week in Tuscany. "

"Clean room, location is far from main attractions but they have a shuttle/van service and drop you at the tram station which it’s a good deal. "

"Bed was ok. Terrible shower. The size of a phone booth. No air conditioning. The whole hotel is dated. But clean. "

"The check-in reception staff were excellent—efficient, welcoming, and professional, setting a strong first impression. Unfortunately, the breakfast experience fell significantly short. The staff appeared stressed, disengaged, and at times discourteous. The buffet was closed approximately 10 minutes before the stated closing time, which was both unexpected and inconvenient. On a Sunday, when breakfast was scheduled until 11:00am, an elderly guest seated at 10:46am was abruptly told, “it’s all closed.” Similar interactions with other guests reflected a lack of attentiveness and basic hospitality. The overall quality of the breakfast was below average, and the service experience reinforced the impression that guests were more of an inconvenience than a priority. Even simple requests—such as asking for paper napkins—required repeated follow-ups and long waiting times. Additionally, the absence of soap/ shower gel in the bathroom was a basic oversight that just adds to annoyance. The room itself was acceptable—clean, but nothing great. The thermostat was funny or a dummy, I am not too sure. Overall, while the reception team performed well, the poor breakfast service and lack of attention to detail significantly impacted the stay. Based on this experience, I would recommend choosing a Hilton Hotels or Marriott Hotels property instead. The service standards and overall experience here have unfortunately left a lasting negative impression of the Novotel. #NeverAgain "

"Great"

"We booked this hotel because it said they have airport shuttle and it is 10 min away from airport since we are leaving early in the morning, however there was no shuttle service, although they will help you to call car service. So I felt this info was incorrect and misleading. We had to take taxi into center of Florence and took taxi back, we would booked other hotel in center of the city. Other than that, People were nice , we have no other issues. "

"It was perfect accommodations , the staff was extremely kind and helpful for anything needed and the facilities were exceptional . They took their time to help me with a small explanation when i inquired about my final billing and cleared up any confusions i had in a timely manner without delay via email . Would love to revisit and will be telling friends and family of our experience . "

"Advertised as a stay in castle, given an apartment outside the castle at the car park! Last night of stay and the next morning No hot water! No cleaning for 7 days, no change of the sheets or towels. Tree cutting at 8am. Apartment smells like damp. Cleaners while cleaning other apartments talking loudly like they were arguing. The outside look it is amazing, beautiful scenery!"