スタンダード ツインルーム シングルベッド 2 台 | デスク、遮光カーテン、WiFi (無料)、ベッドシーツ

美盧京都二条ホテルの口コミ

3 out of 5
美盧京都二条ホテル
中京区西ノ京勧学院町 20-1, 京都市, 京都府

口コミ

8.8

非常に良い

評価 10 - 143 件の口コミ中 70 件が非常に良い" "
評価 8 - 143 件の口コミ中 52 件が良い" "
評価 6 - 143 件の口コミ中 18 件が普通" "
評価 4 - 143 件の口コミ中 2 件が不満" "
評価 2 - 143 件の口コミ中 1 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

??

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
素泊まり的な感じでしたが、施設も綺麗で、静かで過ごしやすいでした。
2024 年 5 月に 1 泊滞在

8/10 (良い)

???

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear customer,Thank you very much for choosing to stay at our hotel and taking the time to share your stay experience. Your support and feedback are very important to us.We are glad that you are satisfied with our hotel. Our team has been working hard to ensure a comfortable and enjoyable accommodation experience for guests, and your affirmation is the greatest motivation for our work.If you have any suggestions or opinions, please feel free to contact us at any time. We will spare no effort to improve and enhance our services, ensuring that your future stay experience is more enjoyable and satisfactory.Thank you again for choosing our hotel. Looking forward to your next visit, so that we have the opportunity to provide you with high-quality service again!

10/10 (非常に良い)

あいか

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
よかったです
2024 年 3 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear guests,Thank you very much for sharing your valuable feedback. We are pleased to hear that you are satisfied with our services and facilities.Your satisfaction is the greatest motivation for our efforts. We have always been committed to providing every guest with a comfortable and enjoyable accommodation experience, while ensuring the provision of high-quality services and facilities. We are very pleased with your affirmation, and it is also the best reward for our unremitting efforts.If you have any further suggestions or needs, we are happy to listen and do our best to meet them. Thank you again for choosing our hotel, and we look forward to the opportunity to serve you again.Wishing you all the best and looking forward to your next visit!

8/10 (良い)

?

2024 年 3 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear guests,Thank you very much for choosing to stay at our hotel and sharing your stay experience. Your support and feedback are very important to us.We are pleased with your recognition of our hotel. We have always been committed to providing high-quality service and comfortable accommodation environment, so that every guest can have a pleasant time here.If you have any further opinions or suggestions, please feel free to let us know. We look forward to your next visit and bring you a more enjoyable and satisfactory stay experience!Wishing you a pleasant journey!

8/10 (良い)

Atsuji

良かった点 : 設備とサービス
使いやすい宿です。
2024 年 3 月に 2 泊滞在
Jayからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear customer,Thank you very much for your evaluation of our hotel! We are glad that you find our accommodation facilities easy to use.We have always been committed to providing guests with convenient and comfortable accommodation experiences. For us, easy-to-use facilities are one of the important factors in ensuring that guests can easily enjoy the accommodation process. We not only focus on the improvement of facilities, but also continuously optimize the layout and design to ensure that guests can conveniently utilize various facilities and meet their needs.Your recognition is the best reward for our efforts and also the driving force for us to continue improving and enhancing service quality. If you have any other needs or suggestions, please feel free to contact us at any time. We look forward to your next visit and have the opportunity to provide you with a pleasant accommodation experience again!Thank you again for choosing our hotel. Have a pleasant journey!

8/10 (良い)

AKIKO

良かった点 : 清潔度
2024 年 2 月に 3 泊滞在
Jayからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear guests,Thank you very much for choosing to stay at our hotel and sharing your feedback. We are pleased to hear that you are satisfied with our service.Your satisfaction is the greatest reward for our unremitting efforts. We will continue to work hard to improve the quality of service and ensure that you have a more enjoyable experience during your next stay.If you have any other suggestions or needs, our team will be available to assist you at any time. Thank you again for your choice, and we look forward to serving you again.Wishing you a pleasant journey!

6/10 (普通)

ひびき

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Jayからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear guests,Thank you very much for choosing to stay at our hotel and sharing your valuable feedback. We are pleased to learn that you are generally satisfied with our service.Your feedback is very important to us, and we will take it seriously and strive to improve it to ensure that our service meets the expectations of all customers. If you have any other suggestions or opinions, we are more than happy to listen to them and provide you with better service.Thank you again for your choice, and we look forward to providing you with high-quality service again, so that you can also enjoy a comfortable stay experience on your next journey.Wishing you a pleasant journey!

10/10 (非常に良い)

しんすけ

2024 年 2 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear guests,Thank you very much for your valuable rating of our hotel! Your affirmation is the greatest motivation for our work, and we are very pleased that you are satisfied with your accommodation experience.We have always been committed to providing the best accommodation environment, so that every guest can feel the warmth and comfort of home. Your affirmation is the best reward for our efforts!Thank you again for choosing our hotel and sharing your valuable feedback. We look forward to your visit again, so that we have the opportunity to provide you with a more enjoyable and unforgettable accommodation experience!

8/10 (良い)

N

家族旅行
良かった点 : 清潔度
狭くてビックリしたが 布団は、フカフカだったのでよく寝られた。
2024 年 2 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 2 月 18 日)
滞在中に初めてお会いし、お部屋に対する感想を教えていただき、ありがとうございました。私たちは部屋の大きさに申し訳ありません。でも、布団がふかふかでよく眠れたと聞いて、とてもうれしかったです。お客様の快適な睡眠は私たちにとって非常に重要です。部屋は狭かったですが、布団の快適さでくつろげて何よりでした。また、部屋のサイズについては、今後の改善点として真摯に受け止め、より快適な部屋を提供できるよう努めてまいります。今後もお客様のご要望にお応えできるよう努めてまいりますので、何かご要望やご質問がございましたら、いつでもお知らせください。またのお越しを心よりお待ち申し上げております。

8/10 (良い)

????

2023 年 12 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you very much for choosing our hotel and for giving us positive feedback on our location, nearby facilities, and transportation convenience. We have always been committed to providing guests with the best accommodation experience, and we are glad to hear that you are satisfied with our services and facilities.We highly value your feedback and will take your suggestions seriously. If you have any other questions or needs during your stay, please feel free to let us know and we will do our best to assist you.Thank you again for your positive feedback and support. We look forward to your next visit!

10/10 (非常に良い)

dalai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Jayからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear customer,Thank you for choosing to stay at our hotel and providing us with such concise and positive feedback in your review. We greatly appreciate your affirmation and praise of our hotel.We have always been committed to providing guests with a high-quality accommodation experience, so your satisfaction is very important to us. In order to provide high-quality service to guests, our staff team is working hard every day to ensure their comfort and convenience during their stay. We will do our best to meet the expectations of our guests, whether it is the cleanliness of the room, the completeness of the facilities, or the thoughtfulness and meticulousness of the service.If you have any specific experiences or suggestions, please feel free to share them with us at any time. Your feedback and feedback are very valuable to us as they will help us better understand the needs of our customers and continuously improve our service level.Thank you again for your selection and evaluation of our hotel. Looking forward to the opportunity to welcome you again and provide you with a more excellent accommodation experience.

8/10 (良い)

Tatsuya

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear guests,Thank you very much for choosing to stay at our hotel and sharing your valuable feedback. We are pleased to hear that you have had a pleasant experience with our hotel.Your affirmation is the greatest encouragement for us. We have always been committed to providing guests with a comfortable and enjoyable stay experience, so we are very pleased with your affirmationWe will continuously strive to improve the facilities and service quality of the hotel to ensure that every guest can experience a more perfect stay experience.If you have any further suggestions or opinions, we are happy to listen. Your feedback is very important to us, and we will take every suggestion seriously in order to provide you with better service.Thank you again for your stay and we look forward to your next visit. Wishing you a happy life and smooth work!

10/10 (非常に良い)

Ito

2023 年 12 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear guest, thank you very much for choosing to stay at our hotel. Your satisfaction with the hotel is our unremitting pursuit and our greatest motivation.Your affirmation and encouragement have made us feel very pleased, and at the same time, have strengthened our determination to provide high-quality services. During your stay, we hope you can feel our sincerity and enthusiasm, while also enjoying a comfortable and convenient stay experience. If you have any needs or suggestions during your stay, please let us know at any time. We will be happy to serve you and ensure that your stay experience is more perfect.We will also share your feedback with our team, letting them know that their hard work has been recognized and recognized by our customers. This will greatly motivate our team and make them more dedicated in providing high-quality service to every customer.Thank you again for your stay and valuable feedback. We look forward to welcoming you again in the near future and bringing you a more enjoyable stay experience. If you have any needs, please feel free to contact us at any time. Wishing you a happy life and smooth work!Sincere greetings, esteemed by the hotel team

4/10 (不満)

MORIMITSU

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Jayからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear guest, thank you very much for choosing to stay at our hotel and leaving this review during your valuable time. Firstly, we deeply apologize for any dissatisfaction and issues you may have encountered during your stay. We attach great importance to the guest's stay experience, and your dissatisfaction has caused us regret and guilt.We sincerely hope to understand the problems you have encountered during your stay and receive your understanding and guidance. If possible, we would like to have a more detailed communication about your check-in experience so that we can identify the root cause of the problem and take effective measures to improve it. Your opinions and suggestions are very valuable to us. We will listen carefully and strive to improve to ensure that every guest can enjoy high-quality service and a pleasant stay experience in the future.At the same time, we will also share your feedback with our team to let them understand your dissatisfaction and work together to find a solution. We promise to take effective measures to ensure that similar problems do not occur again.Thank you again for your stay and sincere feedback. We sincerely hope to have the opportunity to serve you again and bring you a truly enjoyable stay experience. If you have any needs, please feel free to contact us at any time. Wishing you a happy life and smooth work!Sincere greetings, esteemed by the hotel team

8/10 (良い)

YASUMICHI

良かった点 : 清潔度、スタッフとサービス
設備や接客が良いが、少し部屋が狭く。テーブルが無かった。コーヒーも豆が置いてあり、セルフではあるが美味しかった。 フロントの人も、親切で感じが良かったですよ。 有難う!
2023 年 11 月に 3 泊滞在
Jayからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear guest, thank you very much for choosing to stay at our hotel and giving us such positive feedback in your review. We sincerely appreciate your affirmation of our hotel, and your satisfaction is our greatest motivation and pride.We have been committed to providing our guests with a high-quality accommodation experience, and based on your feedback, we are pleased that you believe everything is going well. Our team constantly strives to ensure service quality and facilities are perfect, making every guest feel comfortable and satisfied.If you have any specific experiences or suggestions, please feel free to share them with us at any time. We are always willing to listen to the opinions and suggestions of our customers, hoping to continuously improve ourselves and provide you with more perfect service.Thank you again for your stay and evaluation. We look forward to the opportunity to welcome you again and create more beautiful memories for you.

6/10 (普通)

masaki

気になった点 : 施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Jayからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear guests, our hotel has always been committed to providing guests with a convenient and comfortable accommodation experience. Therefore, we provide free washing machines and laundry detergent, and the bathroom is also equipped with free drying facilities. We hope to provide guests with convenience during travel, making your journey easier and more comfortable.Customer feedback is very important to us, and we will strive to improve and enhance the quality of our service to ensure a better experience for you during your next stay.Thank you again for your support and understanding. We look forward to the opportunity to welcome you again and provide you with a satisfactory accommodation experience.

8/10 (良い)

Osamu

家族旅行
良かった点 : 設備とサービス
コスパ考えるといい宿でした。
2023 年 11 月に 2 泊滞在
Jayからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear guest, thank you for choosing to stay at our hotel and sharing your thoughts on cost-effectiveness in the review. We are very pleased that you believe our accommodation is a worthwhile choice.We have been striving to provide our guests with a high-quality accommodation experience, while also focusing on ensuring reasonable prices and superior cost-effectiveness. We understand that guests hope to enjoy comfort and convenience while also paying attention to the reasonable utilization of their budget when choosing accommodation. Therefore, we not only provide high-quality services and facilities, but also actively control costs to ensure reasonable prices.We sincerely hope that every guest's accommodation experience at our hotel can exceed expectations and experience a sense of value for money. If you have any other suggestions or needs, please feel free to feedback to us at any time, and we will be happy to provide you with satisfactory solutions.Thank you again for your support and evaluation of our hotel. Looking forward to welcoming you again and presenting you with a better accommodation experience.

6/10 (普通)

masaki

2023 年 11 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear customer, thank you for choosing to stay with us and taking the time to share your feedback. We are glad to hear that you had a pleasant experience during your stay at our hotel.We greatly appreciate your comments and have provided us with tremendous motivation. Although we are glad that you found your accommodation enjoyable, we also understand that there is always room for improvement. Please rest assured that we are committed to strengthening our facilities and services to ensure that each guest's experience is unique.We value your opinions very much and are happy to hear any other suggestions or opinions from you. Your feedback helps us understand how to better serve our customers. We take every comment seriously and strive to provide an excellent customer experience.Thank you again for choosing our hotel. We eagerly look forward to the opportunity to welcome you back. If there is anything we can do to make your next visit more enjoyable, please feel free to let us know.Wishing you all the best, we hope to see you again soon!

10/10 (非常に良い)

Yoko

2023 年 10 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear guest, thank you very much for your positive review of our hotel. This is a great encouragement and affirmation for us.Our hotel has always been adhering to the tenet of "customer first, service first", and all staff are dedicated to providing every guest with a comfortable and convenient stay experience. Your positive evaluation is the best reward for our work.We will continue to maintain and improve the existing service quality and strive to provide a perfect hotel experience for every guest who stays. If you have any other feedback or suggestions, you are welcome to let us know at any time.Thank you again for your affirmation of our hotel. Looking forward to your next visit!

8/10 (良い)

Yoshie

良かった点 : 清潔度
2023 年 10 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 10 月 18 日)
Thank you for your evaluation of our hotel. 'It's okay' has shown us room for further improvement.We will carefully listen to every customer's feedback and strive to improve the quality of our service. Whether it's the comfort of the room, the quality of the dining, or the service attitude of the employees, we will do our best to make every VIP feel warm and thoughtful.We deeply understand that only by constantly exceeding the expectations of our guests can we win trust and support. Your feedback has important reference value for us. We will take every guest's suggestion seriously and strive to improve all aspects of the hotel's software and hardware facilities.If there are any shortcomings in our service, please raise them promptly and give us the opportunity to improve. We look forward to your visit again and experience our superior service. Thank you for your support and encouragement. Wishing you a happy life!

8/10 (良い)

Junko

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear guest, thank you for your evaluation of our hotel.Our service tenet is to provide guests with a comfortable and convenient accommodation environment and thoughtful service, so that every guest can feel warmth and comfort. Your comment makes us very happy because it indicates that our service has met your expectations.We will continue to work hard to maintain and improve our service quality, in order to receive more positive feedback like yours. If you have any other needs or suggestions during your next check-in, please feel free to inform our staff at any time.Thank you again for your affirmation of our hotel. Looking forward to your next visit.

10/10 (非常に良い)

KAZUO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コンパクトで快適
よくリノベートされたホテルです。設備はとても簡素ですが、必要最小限の機能がコンパクトにきちんとまとめられているところは感心しました。お試しで朝食もいただきましたが、B&Bのようなシンプルなメニューでしたが、パンがおいしかったのは嬉しい驚きでした。部屋に靴を脱いではいるのも、とても良いと思います。
2023 年 10 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 10 月 12 日)
ごレビューいただきありがとうございます。リノベーションとシンプルな設備へのお褒めの言葉を頂戴し、大変嬉しく思います。限られたスペースの中で、必要な機能をコンパクトにまとめることに注力しております。朝食の手作りパンも好評いただけて光栄です。靴を脱いでいただく習慣も、日本的なきめ細かい配慮だと感じていただけたようでうれしく思います。お客様にご満足いただけるよう、日々サービス向上に努めております。今後とも温かく見守っていただけますと幸いです。またのご利用を心よりお待ち申し上げております。

10/10 (非常に良い)

naoko

良かった点 : 清潔度
施設は清潔で良いが、Wi-Fiが各部屋にないのが残念。 立地は最高で安いのが魅力的
2023 年 10 月に 2 泊滞在
Jayからの返信 (投稿日 : 2023 年 10 月 9 日)
尊敬するお客様、ご評価ありがとうございました。施設の清潔さと立地の高さを高く評価していただき、誠にありがとうございます。安くて立地の良いホテルとしてとても嬉しいです。一方、ホテルはWi-Fi問題の修理に全力を尽くしており、できるだけ早く修復に成功します。あなたの意見は私たちのサービス改善にとって非常に貴重です。今後の参考にさせていただきます。またのお越しを心よりお待ち申し上げております。

10/10 (非常に良い)

Mitsuharu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応も良く、お買い物や観光にも便利で最高でした!ありがとうございます。
2023 年 10 月に 2 泊滞在
Jayからの返信 (投稿日 : 2023 年 10 月 8 日)
尊敬するお客様、丁寧なご評価ありがとうございました、スタッフの対応が良く、買い物や観光に便利だというご意見をいただき、ホテルスタッフ一同大変嬉しく思います。お客様が快適に過ごせるよう、スタッフ一同丁寧に対応しています。立地の良さを最大限に活かせて嬉しいです。今後もお客様にご満足いただけるサービスの提供に努めてまいります。またのご訪問を心よりお待ち申し上げております。ご意見ありがとうございます。

10/10 (非常に良い)

Taro

2023 年 9 月に 14 泊滞在
Jayからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear guest, thank you for your positive review of us. We are very happy to receive your recognition and support.As a service provider, we have been working hard to improve service quality and are committed to providing every customer with a comfortable and satisfactory service experience.We will continue to maintain our enthusiasm for work, unremittingly improve various services, and strive to maintain and improve our service quality. If you still need it in the future, please continue to choose us. We will do our best.Thank you again for your positive review and we look forward to continuing a long-term good cooperative relationship with you. wish you a happy life!

10/10 (非常に良い)

しげお

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
静かで快適に過ごすことができました。
2023 年 9 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 9 月 21 日)
尊敬するお客様、ご宿泊ありがとうございました。当ホテルでは、お客様を快適にするため、スタッフ一同静かな環境を心がけております。お客様を満足させることができて嬉しいです。今後もお客様のご意見を参考に、サービス改善に努めてまいります。今後も当ホテルをご利用ください。皆様のご来店を心よりお待ち申し上げております。

8/10 (良い)

KAWABE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
無料の洗濯機助かりました。 充電器の貸し出しも。
2023 年 9 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 9 月 16 日)
お客様無料の洗濯機をご利用いただけて助かりましたこと、嬉しく思います。充電器の貸し出しサービスもご利用いただけたようで、大変うれしく思います。お客様のご滞在がより快適になるよう、洗濯機や充電器などのアメニティを提供させていただいております。今後もお客様のご要望にお応えできるサービスをご用意してまいります。また、お客様のご意見を参考に、サービスの改善に努めてまいります。今後とも当ホテルをご利用いただけますと幸いです。どうぞよろしくお願いいたします。

6/10 (普通)

コウタ

2023 年 8 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear customerWe will pay more attention to the feelings and suggestions of each guest, strive to optimize every detail, and provide a more comfortable and convenient check-in experience.If there is still room for improvement in our services or facilities, we kindly request your valuable feedback. We will carefully listen to every guest's voice, continuously improve and enhance, strive to operate with dedication, and gain the recognition of every guest.Thank you again for your support and love towards us. Wishing you a pleasant journey and a happy life!

10/10 (非常に良い)

nina

2023 年 8 月に 1 泊滞在
Jayからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear guest, thank you sincerely for your positive feedback on our hotel. We are delighted to provide you with a satisfactory accommodation experience. Your positive feedback is our greatest encouragement and recognition. We will continue to maintain warm and thoughtful service, creating a warm and comfortable accommodation environment for every guest. At the same time, we will continue to improve and enhance the hotel's various facilities, striving to provide you with a better stay experience. Sincerely wish you a pleasant journey and smooth work. Looking forward to your visit again, our company will do our best to serve you wholeheartedly.

8/10 (良い)

Shigeyoshi

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 8 月に 2 泊滞在
Jayからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you very much for your positive feedback, we will try our best to improve the quality of our service, so that we can provide every customer with a better accommodation experience.We have a lot of knowledge about the region where there is a lot of demand for improvement and progress. After receiving the objection, we will review each individual meeting, from the hard work facility to the service, all the points that can be improved, and formulate specific reform measures.One detail of our meeting note, you can get the full quality of the hotel. We sincerely hope that you will be able to provide a 5-star qualification test.Looking forward to the next service, happy life!

8/10 (良い)

Kazuhiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
リーズナブルで自由な時間の使い方ができるお宿です。海外からの旅行者数も多い様で、英会話が出来ると友達が増えるかも…。
2023 年 7 月に 1 泊滞在
Miro Group 社長からの返信 (投稿日 : 2023 年 7 月 22 日)
アドバイスありがとうございます。私たちのホテルには英語ができるスタッフが増えました。次回私たちのホテルに泊まって、より良い体験をしてください。

10/10 (非常に良い)

Jorge

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jacob

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This location was immaculately clean and conveniently located. If I were to visit again, I would not hesitate to book there again.
2024 年 5 月に 3 泊滞在
Jayからの返信 (投稿日 : 2024 年 5 月 13 日)
We're thrilled to hear that you found our location to be both clean and convenient! Providing a comfortable and welcoming environment for our guests is always our top priority. Should you choose to visit again, we'd be delighted to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to the opportunity to host you again!

10/10 (非常に良い)

RICHIE REGINA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommended 👌
2024 年 5 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you so much for your recommendation! We're delighted to hear that you had a positive experience with us. Your recommendation means a lot to us and serves as a great encouragement to our team. We're committed to providing excellent service and ensuring that each guest has a memorable stay.If you have any friends or family planning to visit, please don't hesitate to send them our way. We'd love to welcome them and provide them with the same level of hospitality that you experienced.Once again, thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future!

6/10 (普通)

Johnny

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel staff were nice. Beds were pretty hard compared to what I’m used to. Internet is very slow and cuts out often. Great location and very accessible though.
2024 年 4 月に 4 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 29 日)
We appreciate your feedback and are glad to hear that you found our hotel staff to be nice. However, we apologize for any inconvenience you experienced with the firmness of the beds and the internet speed.Your comments about the beds being harder than expected are duly noted, and we will look into ways to improve the comfort level of our bedding for future guests. Additionally, we understand the frustration of slow and intermittent internet connection, and we will work to address this issue to ensure a more seamless experience for our guests.On a positive note, we're pleased to hear that you found our location great and easily accessible. We strive to provide a convenient and comfortable stay for all our guests, and we appreciate your feedback as it helps us identify areas for improvement.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 (良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel. Front desk wasn't available a few times when we would have liked, but can't be helped. Very close to a nearby market, making it very convenient. Also only about 5 minute walk from Nijo Station.
2024 年 4 月に 3 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your kind words and feedback! We're glad to hear that you enjoyed your stay overall and found our hotel to be convenient. We apologize for any inconvenience you experienced due to the front desk not being available at times. Your feedback is valuable to us, and we'll strive to improve our availability and service in the future.It's great to know that you found the nearby market convenient and enjoyed the proximity to Nijo Station. We aim to provide our guests with a comfortable and convenient experience, and we're delighted that you found these aspects of your stay satisfactory.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even better experience!

10/10 (非常に良い)

Yvan Tsitohere、Chateauneuf-sur-Loire

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bien
2024 年 4 月に 4 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 28 日)
Nice to hear your evaluation of our hotel! If you have any other ideas or suggestions, please feel free to share them with us at any time. We will continue to work hard to ensure a pleasant stay experience for you. Looking forward to welcoming you again!

8/10 (良い)

Kaelob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you very much for your response. We sincerely appreciate your choice to stay at our hotel and are grateful for your feedback. We continuously strive to ensure that our guests enjoy a convenient location and comfortable accommodation.Your satisfaction is our motivation, and your feedback is an important guide for improvement. If you have any further suggestions or needs, please feel free to let us know. We are committed to providing every guest with satisfactory service and a pleasant stay experience.We look forward to welcoming you back and providing you with an even more perfect service.

6/10 (普通)

Wayne

Close to a few major tourists location
2024 年 4 月に 2 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel conveniently located near several major tourist attractions. We strive to provide our guests with easy access to key destinations to enhance their overall experience.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We value your input and are committed to ensuring your stay is enjoyable.We hope to have the opportunity to welcome you back in the future for another memorable stay.

10/10 (非常に良い)

Mah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to train station. Good location for travelling around. Would recommend for short holiday
2024 年 4 月に 3 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear guests,Thank you for choosing to stay at our hotel and sharing your stay experience. We are pleased that you are satisfied with the location and surrounding tourism environment of our hotel.Our hotel is located near the train station with convenient transportation, making it convenient for you to travel to nearby tourist attractions and shopping areas. We have always been committed to providing guests with a comfortable and convenient accommodation experience, allowing you to enjoy more convenience and fun during your journey.If you are planning a short-term trip, we strongly recommend our hotel as your place of stay. Whether it's nearby tourist attractions or shopping centers, you can easily reach them in a short time, adding more beautiful memories to your journey.Thank you again for your visit and support. We look forward to the opportunity to provide you with high-quality service again, allowing you to have a pleasant travel time.

6/10 (普通)

Kailyn

良かった点 : スタッフとサービス
This hotel was a good price and convienant location.
2024 年 4 月に 5 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Guest,Thank you for choosing to stay with us and for taking the time to leave a review. We are delighted to hear that you found our hotel to be conveniently located and offered good value for the price.We strive to provide our guests with a comfortable and enjoyable experience, and we are glad that we met your expectations in terms of both location and affordability.If you have any suggestions or feedback on how we can further improve our services, please feel free to let us know. We appreciate your support and look forward to welcoming you back on your next visit.

8/10 (良い)

Joyce ann、Edmonton

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
2024 年 4 月に 3 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found your experience to be satisfactory overall.If there's anything specific you enjoyed about your stay or any areas where we could improve, please don't hesitate to let us know. Your feedback helps us to continually enhance our services and ensure that all our guests have a pleasant stay.We look forward to welcoming you back in the future and providing you with an even better experience.

8/10 (良い)

Melissa

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The amenities were great at the hotel The only problem we had was that our room constantly smelled of human excrement when we didn’t use the bathroom The first night we tried to take a bath the water was lukewarm at best. So I recommend you go to an onsen if you want a hot bath Jr station is Nijo if you come. If you like arcades go to the cinema near the hotel (3rd planet) it is open until 11 pm
2024 年 4 月に 4 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you enjoyed the amenities provided during your stay.However, we are deeply sorry to learn about the issues you encountered with the room odor and the lukewarm water in the bath. Please accept our sincere apologies for any inconvenience this may have caused. Rest assured, we take such matters seriously, and we will investigate and address these concerns promptly to ensure a more comfortable experience for our guests in the future.Thank you also for your suggestions about nearby attractions such as the Jr station at Nijo and the cinema near the hotel. We will certainly share this information with our future guests to enhance their stay.Once again, we apologize for the issues you encountered and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

10/10 (非常に良い)

Justin、Santa Clarita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient location to the Castle and Imperial Palace. Twenty minute walk into the town.
2024 年 3 月に 2 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear guests,Thank you very much for choosing to stay at our hotel and taking the time to share your experience with us. I'm glad to hear that you think our hotel's location is very convenient, especially in terms of access to the castle and palace.We understand that convenience and accessibility are very important for guests, so we are pleased that our hotel location can add positive factors to your experience. We are always committed to providing a comfortable and convenient accommodation experience for all guests, and we are very satisfied with our success in your situation.I hope you had a pleasant time during your visit to the city and enjoyed exploring nearby attractions. If you come to this area again in the future, we would be honored to welcome you again and provide you with a pleasant accommodation experience.Wishing you all the best and a pleasant journey!

10/10 (非常に良い)

Nathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed my time at this hotel, it felt clean and the security was quite nice. We were given a small little gift upon check-in that was really appreciated, and it is quite walkable to the train station (about a 3 minute walk) as well as convenience stores close by!
2024 年 4 月に 3 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear guests,Thank you very much for choosing to stay at our hotel and taking the time to share your pleasant experience here. We are delighted to hear that you are satisfied with our hotel's impression and service.Your recognition is the best reward for our team's hard work. We have always been committed to providing a clean, comfortable, and safe accommodation environment to ensure that you can have a pleasant time. We are glad that you have affirmed our service, security measures, and cleanliness of the room.Meanwhile, we are glad that you have enjoyed the small gift we offer, and we hope to add some extra surprises and joy to your journey. The convenient geographical location of the hotel is indeed a major advantage for us, as it can facilitate guests to the train station and nearby convenience stores, providing convenience for your travel.Thank you again for choosing our hotel and sharing your valuable experience. Looking forward to the opportunity to serve you again in the future and bring you a more enjoyable accommodation experience!Wishing you all the best and a pleasant journey!

10/10 (非常に良い)

John、Nepean

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kitchen facilities were common and you could cook or microwave. Free laundry facilities and the soap was supplied. Room was small but clean. Close to JR station bus routes
2024 年 4 月に 3 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear guests,Thank you very much for choosing to stay at our hotel and taking the time to share your stay experience. We are pleased that you have affirmed the cleanliness of our kitchen facilities, laundry facilities, and rooms.Although our kitchen facilities are ordinary, we strive to ensure their functionality and practicality to meet the basic needs of guests, where you can cook your own food or use a microwave to heat it. In addition, we offer free laundry facilities and soap, hoping to add some convenience to your journey.We understand your concern about the size of the room. Although the room is relatively small, we strive to ensure that every inch of space is maximized and kept clean and comfortable. In addition, the hotel is located near the JR station and bus routes, providing convenience for your travel. We hope these can meet your accommodation needs in Kyoto.Thank you again for your stay and feedback. We look forward to your next visit and provide you with a more enjoyable accommodation experience!Wishing you a pleasant journey!

8/10 (良い)

Michael

2024 年 4 月に 4 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you very much for your feedback! We are very pleased to hear about your overall satisfaction with our hotel. Our front desk team attaches great importance to every guest, and although there may be some busy times, we have been working hard to ensure that your needs are met in a timely manner. Moreover, our hotel location is indeed very convenient, close to the local market and station, making it convenient for your travel and shopping. If you have any other suggestions or opinions, feel free to let us know at any time. Looking forward to the opportunity to provide you with high-quality service again, so that you can have a pleasant time!

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location. Generous allowing luggage storage. Good breakfast/food area. Rooms are small but still a great value for this location in Kyoto near JR line and close to major sites.
2024 年 4 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear customer,Thank you very much for choosing to stay at our hotel and taking the time to give feedback. We are pleased that you are satisfied with the location and luggage storage service of our hotel. Your affirmation and support are of great significance to us.It is our honor that you mentioned our hotel's superior geographical location, close to the JR route and major attractions in Kyoto. We have always been committed to providing convenient transportation and sightseeing experiences for our guests, and your affirmation has greatly encouraged us.As for the size of the room, we understand that this may cause inconvenience to some guests. Nevertheless, we are still working hard to ensure that the layout and design of the rooms meet the needs of guests to the greatest extent possible, while maintaining comfort and cleanliness. Your understanding and tolerance are very important to us.We are also pleased that you are satisfied with our breakfast and food area. Our team has been working hard to provide guests with delicious breakfast and other dining options to ensure they have a pleasant dining experience.Thank you again for your feedback and support. If you visit Kyoto again, we look forward to providing you with high-quality service and comfortable accommodation experience again. Wishing you a pleasant journey!

6/10 (普通)

Tung Man

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
房間真的很細,通風系統比較差,整晚睡得很焗促。但客服很好,還送了小禮物歡迎我們。
2024 年 4 月に 1 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 25 日)
感謝您選擇入住我們的酒店,並抽出時間分享您的入住體驗。很抱歉您對房間的大小和通風系統感到不滿意,給您帶來了不便和不舒適的睡眠體驗。我們會認真考慮您提出的問題,並盡力改善和提升我們的服務和設施,以確保每壹位客人都能在我們這裏度過愉快舒適的時光。同時,我們很高興您對我們的客服服務印象深刻,並且感謝您提到我們送給您的小禮物。我們的團隊致力于爲每壹位客人提供優質的服務和溫暖的款待,您的肯定是對我們努力的最好肯定。如果您有任何其他需求或建議,歡迎隨時與我們聯系。期待能有機會再次爲您服務,並爲您帶來更愉快的入住體驗。

8/10 (良い)

S

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bed was very comfy but there is no mirror near any outlet so very difficult to see yourself if you're blowing your hair dry or trying to curl hair, which was inconvenient.
2024 年 3 月に 2 泊滞在
Jayからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear valued guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found the bed comfortable.We apologize for any inconvenience caused by the lack of a mirror near the outlet in your room. Your feedback is invaluable to us, and we will certainly take it into consideration for future improvements.Please know that your satisfaction is our top priority, and we strive to provide a comfortable and convenient experience for all our guests. Should you choose to stay with us again in the future, please don't hesitate to reach out to our staff with any specific requests or concerns, and we will do our best to accommodate you.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience.