Hospitality was amazing, we were personally welcomed by Mr.Takase and showed us all the things we need to know to have a comfortable stay.
This is a traditional house with tatami mats so being very gentle with everything was important, rolling luggages is not allowed on the mats. We booked the traditional triple room was perfect for 2 people, to move around comfortably. There isn’t someone at the front desk 24/7 but through whats app, Hazuki Kyoto will help you. In their lobby, they have self serve water and other basic necessities you may need.
For laundry, there are a few 24hr coin laundry near the area which was convenient.
For conveniency wise, it was a 15-20m walk to Kyoto station and about a 10m walk to the train stations.
If I came back to Kyoto I would stay here again.