There were 3 of us travelling - myself with two teen daughters - we felt safe and comfortable and we stayed for 4 nights. The location is unbeatable - 6 min walk to Aeon Mall, 7 min walk to Kyoto Station, the local 7-11 Store is a Yamato luggage delivery one, there is a washing machine but no dryer, but we found a laundromat along the way to Aeon Mall to use the dryer, so that's no problem. We left the accommodation tax on the table when we left. One only downside for us was that the mattresses were hard and old - mine had a dip and I could feel the springs - this resulted in me having lower back pain after I left due to the uncomfortable sleep. It is seriously not worth the pain for this, so I hope the owners would upgrade their mattresses.