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"It was great. Great location. "

"Room looks new, compact and functional . Only toilet door when opened at maximum blocks the narrow walkway to get to long mirror. No worries just need to close the toilet door "

"Not many food options for a Western breakfast. No fitness room. Good location. Nice room."

"Location is convenient and the spa is nice "

"clean comfortable room "

"All staff were different every time. But they were all nice. Bonus is you can enjoy your trip here after hours and have your meals and your drinks inside. Be respectful and all is good. Can even smoke outside building but put butts into the Seymour lamp"

"The place was for sleeping so you can enjoy the day around town. The staff was exceptional and helpful and too tall for their own good. English was satisfactory if you don’t speak Japanese. "

"The main areas (lobby, hallways, restaurants) were nice enough and clean however our room was not at all what we would have expected for $400/night CAD. The entire hotel was dated and is in need of updating but our room was particularly in bad shape. The air conditioning didn’t work well and we had little control over it. The furniture was all old and worn, not something you would expect for a “nicer hotel chain”. The bathroom had mould and had a terrible sewer smell. It was so bad that we could hardly stand to use it. We had to keep the bathroom door closed at all times so we didn’t have to have a stinky room. When we asked to change rooms they said they had no other rooms available and that they were full. We really had no choice but to stay as we had to pay upon check in and prior to seeing the room. It seemed odd as we saw very few other guests or what you would expect for not having any other rooms available? The front desk staff were polite but English was a bit of a struggle. I would not recommend this hotel, I am certain there are far better choices if staying in Kamakura."

"very good experience"