Search Capsule Hotels in Kuzuma

"Convenience, onsen onsite and shopping mall "

"This is my second time staying at this wonderful hotel. 5 star all around. #1 hotel in Tokyo. Thank you for everything. See you next year.😃"

"We stayed here for two non-consecutive nights, first after a full day at DisneySea. The location is very convenient for Disney; 3 subway stops (~15 min). Shiomi Station is across the street (a 2 min walk). Exploring other parts of Tokyo requires a line transfer, which isn’t ideal with tired kids, but still manageable. For example, we opted for Ginza instead of Shibuya on our last night due to the shorter commute. Check-in was excellent. The staff were warm and welcoming, the lobby is spacious, amenities are freely available, and having a FamilyMart attached to the hotel was extremely convenient. We stayed in a family room with four twin beds, and there was still enough space for two large suitcases. The only downside was the lack of drawer space. The beds were very comfortable, and the shower had great water pressure. What truly stood out was the staff’s exceptional service. We had forwarded our luggage from a previous hotel using Airporter. The hotel confirmed they could receive our prepaid luggage, and they were incredibly responsive to all my questions via Expedia’s chat. When my daughter lost her backpack at Tokyo Skytree, a front desk staff member kindly called lost and found on our behalf, translated for us, confirmed the bag was found, and even asked about shipping options since we were leaving for Kyoto the next morning. They stored our luggage while we were in Kyoto. They also made disposing of our damaged luggage incredibly easy & no fees. I highly recommend!"

"Small room but it’s was reasonable. The great thing is its bathroom. You can see whole tarmac from your bathroom. Airplanes from all over the world, beautiful view at night, perfect sunrise . Its promotional service was also great. You can get free breakfast and free drink. I enjoyed a glass of sparkling wine. Checking in and out are operated digitally. "

"Clean room and bathroom, Good amenities, staff are professional mannered, Beautiful Japanese garden and winter illustration "

"Very good"

"Wonderful staff, clean and well stocked rooms (all the bathroom/hygiene amenities you could possibly need restocked daily in the bathroom), perfect location with the Yurikamome station right out the front doors, and a great buffet breakfast with many western and Asian offerings. I would definitely stay here again. "

"good location, nice room"

"All of the above….clean, my favorite part of this room was the shower, perfect water pressure, endless hot water…staff amazing…located right on the bay…."